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Medical Supply Supervisor to $85K - Own Daily Impact!

Our client, a growing healthcare supply organization, is seeking a Medical Supply Supervisor to oversee daily order processing and administrative workflows within a fast‑moving medical supply operation. In this dual player and coach role, you'll guide a team managing high‑volume equipment and documentation requests while jumping in to resolve escalations and keep production on track. The ideal candidate brings 3+ years of experience in medical supply, DME, or similar healthcare operations, along with proven supervisory skills.

Position Details:

• Location: Norwood, MA
• Work Model: Hybrid
• Degree: Required
• Responsibilities include supervising a team handling medical supply orders and administrative workflows; coordinating daily staffing and workload to meet turnaround expectations; managing escalations involving complex orders, documentation issues, or equipment concerns; monitoring productivity and quality metrics to ensure compliance with internal and payer standards; training and coaching team members while supporting continuous workflow improvements; maintaining accurate records and collaborating closely with clinical, billing, logistics, and intake partners.
• The ideal candidate possesses 3+ years of experience in medical supply, DME, or related healthcare operations; prior experience leading or supervising in a high‑volume administrative or service setting; strong organizational and workflow management ability; excellent communication and team‑leadership skills; high attention to detail with comfort balancing task work and leadership responsibilities; and the ability to operate effectively in a fast‑paced, deadline‑driven environment.

Join a growing organization offering solid benefits, on‑site parking, and the flexibility to work from multiple office locations across Greater Boston, Central and Western Massachusetts, and Rhode Island.

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