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Construction National Accounts Manager - $65K

A growing construction company in southwest Charlotte is seeking a National Accounts Project Manager to support and strengthen relationships with large-scale, multi-site clients. This role bridges account management and project coordination, ensuring client satisfaction, timely project delivery, and seamless communication across departments and installers.

Responsibilities

• Serve as the primary liaison for national account clients, ensuring project goals, timelines, and expectations are clearly defined and met.

• Partner with internal teams to prepare proposals, project documents, and schedules that align with client requirements.

• Oversee project lifecycles-from estimating and bidding to completion-while maintaining regular communication with clients to provide updates and address evolving needs.

• Coordinate with installers, field teams, and suppliers to ensure projects are executed efficiently and to brand standards.

• Track project progress through planning, implementation, monitoring, and closeout, ensuring all required documentation and approvals are secured.

• Support project managers in identifying new project opportunities within existing accounts and contributing to client retention efforts.

Essential Duties

• Manage communication and deliverables for assigned national accounts.

• Estimate and coordinate facilities projects, including sending labor bids and reviewing proposals.

• Organize and distribute relevant project documents to clients, end users, and installers.

• Assign and monitor tasks for internal teams; assist with scheduling and logistics.

• Ensure all project stakeholders remain informed of progress, changes, and deliverables.

• Maintain detailed project documentation, plans, and reports.

• Uphold quality standards through consistent attention to detail and proactive problem-solving.

• Collaborate closely with team members to drive projects forward and ensure client satisfaction.

Qualifications

• Proven experience in account management, project coordination, or client service-ideally within construction, manufacturing, or a related industry.

• Strong organizational skills with the ability to balance multiple projects and priorities in a fast-paced environment.

• Excellent communication and relationship-building abilities across teams and with clients.

• Self-starter with a proactive approach to learning, process improvement, and client support.

• Proficiency in scheduling, prioritizing, and interdepartmental coordination.

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