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Beacon Hill Financial has partnered with a growing company in Silver Spring, MD to bring an experienced Collections Specialist to their team. This role will require in-office work in their Silver Spring office.

The ideal candidate will be responsible for maintaining a healthy accounts receivable portfolio by actively contacting clients, resolving past-due balances, and ensuring timely payments. This role requires excellent communication skills, strong follow-up abilities, and a solid understanding of accounting and billing processes in a B2B environment. If your experience aligns with this role, please do not hesitate to apply!

Key Responsibilities:

• Monitor and manage accounts receivable aging reports to identify delinquent accounts

• Contact business clients via phone, email, and other communication channels to follow up on outstanding invoices

• Research and resolve payment discrepancies or disputes in a professional and timely manner

• Collaborate with internal departments such as Sales, Billing, and Customer Service to ensure accurate invoicing and customer satisfaction

• Document all collection activities and maintain up-to-date records in the accounting system

• Generate reports on collection status, outstanding balances, and trends for management review

• Escalate severely delinquent accounts to management or third-party collection agencies as necessary

• Assist in developing and improving collection policies and procedures

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