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**Primarily REMOTE with occasional office visits**

ESSENTIAL RESPONSIBILITIES

• Lead and supervise the collections team, providing direction on client accounts and ensuring compliance with firm policies and procedures.
• Analyze A/R aging reports, initiate communication with partners/attorneys, and direct collectors on targeted client outreach.
• Oversee complex accounts including those in bankruptcy, under payment plans, or requiring suspense/write-off actions, ensuring accurate documentation and timely escalation.
• Collaborate with Director of Revenue and other departments to identify A/R trends, develop policies, coordinate year-end close, and support software initiatives.
• Prepare and distribute monthly and year-end collection projections; identify and apply Unallocated and Trust funds appropriately.
• Act as a mentor and performance manager for direct reports-handle staffing coverage, hiring, training, evaluations, and disciplinary matters in partnership with HR.

QUALIFICATIONS

• Minimum of 6+ years of relevant collections, accounting, or financial experience.
• 2+ years in a leadership, supervisory, or management/exempt role.
• Prior law firm experience and proficiency with Elite 3E or Elite Enterprise accounting systems preferred.
• Advanced Excel and reporting skills; strong analytical, organizational, and communication abilities.
• Demonstrated leadership capabilities, with a proven ability to inspire and manage a team effectively.
• Strong attention to detail, process development, and follow-up skills essential in high-volume environments.
• Bachelor's degree preferred
• Available for extended hours or occasional travel as required.

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