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This privately held infrastructure services organization is undergoing a major finance transformation aimed at building a best-in-class financial operations function. The company is in the midst of an Oracle ERP implementation, upgrading its internal systems and processes, and preparing for long-term scalability and potential public readiness.

This is a rare opportunity to join a stable, growth-oriented company with strong leadership, excellent benefits, and high visibility across the CFO organization.

Role Overview

The Senior Manager of Shared Services will lead and oversee the company's Accounts Receivable (AR), Accounts Payable (AP), and Billing operations. This person will play a critical role in driving automation, efficiency, and improved controls while helping shape the future of the finance function during a period of high-impact change.

This is a key leadership role ideal for someone who thrives in fast-moving environments and enjoys bringing structure to evolving finance operations.

Key Responsibilities

• Lead and manage the shared services functions: AR, AP, and Billing

• Design and implement process improvements to drive automation, consistency, and efficiency

• Develop and maintain service level agreements (SLAs), performance metrics (KPIs), and internal controls

• Support and help drive the successful implementation of Oracle Cloud ERP across finance operations

• Manage and mentor team leads and staff to build a high-performing, service-driven team

• Collaborate cross-functionally with business units and senior leadership to align shared services with enterprise goals

• Oversee budget planning, forecasting, and reporting related to shared services

• Ensure compliance with financial policies, regulatory requirements, and internal governance standards

• Promote a culture of operational excellence, accountability, and continuous improvement

Qualifications

• Bachelor's degree in Accounting, Finance, or related field (Master's preferred)

• 8-12 years of progressive experience in finance operations or shared services, with leadership responsibility

• Strong knowledge of ERP systems (Oracle preferred) and shared service technologies

• Demonstrated experience with process improvement methodologies (Lean, Six Sigma, etc.)

• Track record of successful change management and cross-functional collaboration

• Strong analytical mindset with experience managing KPIs, SLAs, and service quality metrics

• Excellent communication and interpersonal skills

• Professional certifications such as CPA, CMA, PMP, or Lean Six Sigma are a plus

Why Join

• Be part of a high-visibility finance transformation with strategic impact

• Help shape the company's shared services and ERP foundation from the ground up

• Competitive compensation, bonus, and profit-sharing

• Hybrid schedule (2-3 days/week)

• Work under strong, people-first finance leadership committed to growth and development

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