The Biller is responsible for managing the full billing cycle for staff, ensuring all client invoices are accurate, timely, and compliant with individual billing requirements. This role supports a high‑volume billing environment and requires strong attention to detail, excellent communication skills, and the ability to navigate a variety of billing platforms and client‑specific guidelines.

Key Responsibilities

Billing & Invoicing

• Prepare, review, and finalize monthly client invoices according to attorney instructions and client billing specifications.
• Compile billable hours, expenses, and related client charges to ensure accuracy and completeness.
• Process attorney billing edits, finalize invoices, and post them within the firm's billing system.
• Prepare and submit electronic invoices (e‑billing) through various client platforms; research and resolve invoice rejections or discrepancies.
• Handle a high monthly billing volume (approximately 200-400 invoices).

Compliance, Documentation & Reporting

• Maintain up‑to‑date knowledge of client-specific billing guidelines and ensure full compliance.
• Track write‑offs, deductions, alternative fee arrangements, and special client instructions.
• Maintain accurate, organized documentation of billing activities for reporting, audits, and internal use.

Communication & Coordination

• Respond promptly to inquiries from attorneys, clients, and internal teams regarding billing issues, discrepancies, or clarifications.
• Collaborate with collections teams to resolve outstanding receivables and reissue invoices as necessary.
• Uphold the confidentiality of all client and firm information.

Additional Accounting Support

• Provide assistance with accounts payable, contract audits, and monthly account reconciliations as needed.
• Support general bookkeeping tasks in alignment with firm accounting policies and procedures.