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Beacon Hill Financial is currently recruiting for various AR Insurance follow up positions for our client in the Brentwood, Missouri area. This role is a hybrid position (2 days onsite, 3 days remote) and would have the possibility of going primarily remote after the contract period. Hours are flexible and candidates are required to have NextGen experience. If interested in hearing more about this position or any of the other credentialling, insurance follow up, or patient advocate roles we recruit for, please apply.

Key Responsibilities:

• Complete accounts receivable collections and follow-ups to expedite insurance payments for assigned claims.
• Contact insurance companies via phone, mail, or clearinghouse correspondence to address account inquiries and update information.
• Communicate claim issues related to patient benefits to the verification team and field staff for resolution.
• Proactively collaborate with third-party payers to resolve claims processing issues, improve communication, and stay updated on changes to plan requirements.
• Assist in streamlining policies and procedures for more effective and efficient operations of third-party carriers, providing updates to the Billing Supervisor as needed.
• Prepare and assist with monthly reports, focusing on key indicators, payer issues, and unit performance, with a goal to improve metrics such as DSO (Days Sales Outstanding).
• Process appeals by gathering required documentation, resubmitting claims, and following up promptly to track resolution.
• Maintain compliance with HIPAA and CMS guidelines in all interactions and documentation.

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