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Job Title: Operations Manager
Location: Newton, MA
Schedule: Monday-Thursday, 9:00 AM-5:00 PM; Friday, 9:00 AM-2:00 PM
Type: Temp-to-Hire | 100% Onsite (with occasional flexibility)
Parking: Free onsite parking available

Pay: $30-$33/hour

About the Role:

Are you an organized, service-driven professional who thrives in a fast-paced, community-oriented environment? We're seeking a full-time Operations Manager to oversee the day-to-day logistics of a vibrant religious and cultural institution. This is a highly visible, hands-on position that supports internal operations, event execution, and facility management-ensuring a seamless, welcoming experience for staff, congregants, and guests alike.

The ideal candidate is a proactive multitasker with strong interpersonal skills and a knack for balancing structure with flexibility. This role is particularly well-suited for someone who enjoys working with diverse stakeholders and takes pride in creating smooth operational processes behind the scenes.

Key Responsibilities:

• Serve as the lead coordinator for all internal and external events-responsible for scheduling, logistics, and on-the-ground support.
• Manage scheduling and space allocation using the Event Management System (EMS); resolve conflicts and maintain up-to-date calendars.
• Collaborate with clergy, staff, lay leadership, and outside vendors to ensure successful programs and rentals.
• Provide frontline customer service to community members and rental clients; address inquiries and direct communications as needed.
• Support facilities management, including vendor coordination, security protocols, and building systems oversight.
• Assist with High Holiday operations including ticketing, seating, volunteer coordination, and internal communication.
• Offer light IT support (Microsoft 365 administration, inbox setup, permission controls) and coordinate with the external IT vendor.
• Maintain compliance records, vendor documentation, and support grant-related paperwork for facilities and security.
• Coordinate staff training on safety, emergency protocols, and operational systems.
• Manage inventory and supply orders for events and facilities.

Qualifications:

• Bachelor's degree in Operations Management, Facilities, Business, Hospitality, or related field-or equivalent experience.
• 2-4 years of professional experience in operations, administration, event coordination, or customer service.
• Tech-savvy with working knowledge of Microsoft 365 and scheduling/event software (EMS or similar).
• Exceptional organizational skills and attention to detail.
• Strong interpersonal communication and collaboration abilities.
• Experience in hospitality, customer service, or elderly care environments is a plus.
• Comfortable working onsite daily with occasional flexibility.

Note: This is a temp-to-hire opportunity, and the organization is looking to move quickly in filling the role.

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