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We are working with a reputable and respected law firm based in St. Louis that is growing-and we're looking for a compassionate and detail-oriented Client Intake Specialist. This is a vital, client-facing role and often the first impression of our firm. If you excel at building rapport, staying organized, and working in a fast-paced environment, we'd love to meet you!

Key Responsibilities:

• Answer and manage incoming new client calls live.

• Accurately complete client screening and intake information.

• Deliver empathetic, professional service aligned with firm standards.

• Follow up to ensure all paperwork is completed and signed.

• Open and assign cases promptly in Litify case management software.

What We're Looking For:

• Experience in customer service or a client-facing role.

• Strong communication and writing skills.

• Highly organized and able to manage multiple tasks and deadlines.

• Empathetic and professional demeanor.

• Medical background is a plus but not required.

Firm offers:

Flexible work schedules, paid vacation, wellness days, and sick leave, paid holidays, profit-sharing, healthcare with vision, dental and a health savings account, and summer Fridays.

Salary is up to $45K based on experience

*Only qualified candidates will be contacted*

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