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Debt Recovery Intake Specialist
Location: Lakewood, CO
Salary: Up to $55,000

Beacon Hill Legal is partnering with a client seeking a Debt Recovery Intake Specialist to join their team. This role is perfect for someone who is detail-oriented, thrives in a fast-paced environment, and values delivering excellent client service. The client is looking for someone motivated to learn, contribute, and grow within the role.

This position offers clear career growth opportunities with the potential to move into a legal assistant or paralegal role over time.

Responsibilities

• Manage intake of new collection cases, including opening files and reviewing submitted materials

• Request missing documents from management companies or boards of directors

• Draft confirming letters to clients and track communications

• File bankruptcy information in PACER

• Generate documents and complete tasks as assigned by attorneys or paralegals

• Respond promptly and professionally to client inquiries

• Maintain organized case files, both electronic and physical

• Monitor Public Trustee foreclosures and prepare communications for clients and attorneys

• Support the Debt Recovery Department Head and broader team with additional tasks as needed

Qualifications

• High school diploma required; some college preferred

• Prior office or administrative experience (law firm experience helpful but not required)

• Familiarity with debt collection practices or FDCPA a plus

• Strong attention to detail, organizational skills, and ability to meet deadlines

• Excellent written and verbal communication skills

• Ability to manage high-volume work in a fast-paced environment

• Proficiency with Microsoft Outlook, Word, and Excel; case management systems a plus

Benefits

Full-time employees are eligible for a comprehensive benefits package including:

• Medical, dental, and vision insurance

• Health Savings Account (HSA)

• Short-term and long-term disability insurance

• Life and AD&D insurance

• 401(k) with employer contribution

• Profit-sharing plan

• Paid time off and holiday pay

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