Shelter Support Staff

Beacon Hill - Job Details
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Shelter Support Staff

Somerville, Massachusetts

|

Full Time

|

$ 20 - $ 22 per hour

Somerville, Massachusetts

Full Time

$ 20 - $ 22 per hour

September 16, 2025

|

Job ID: NHC-1431302_1758036861

September 16, 2025

Job ID: NHC-1431302_1758036861

Job Summary

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About the Organization

We are a partnering with a mission-driven shelter program providing safe, supportive, and structured housing for individuals experiencing homelessness. Our team is committed to creating a respectful and compassionate environment that promotes stability, healing, and growth.


Schedules Available

  • Monday - Friday (Full-time): 12:00 AM - 8:00 AM

  • Saturday/Sunday (Part-time): 12:00 AM - 8:00 AM

  • Saturday/Sunday (Part-time): 4:00 PM - 12:00 AM


Qualifications

  • HS Diploma
  • Experience in direct care, social services, or shelter settings preferred

  • Strong communication and conflict resolution skills

  • Ability to maintain professional boundaries and work independently while remaining alert during overnight hours


Key Responsibilities

  • Welcome and orient new guests; conduct screenings and intakes

  • Monitor and maintain a safe, respectful shelter environment

  • Provide support to guests and conduct regular check-ins

  • Enforce rules and respond to incidents or emergencies

  • Keep clear and accurate shift records

  • Oversee chores and maintain order in common areas

  • Manage guest medication storage and safety procedures

  • Facilitate meetings and participate in team trainings

  • Perform cleaning, supply restocking, and light maintenance

  • Answer phones and monitor entry/exit to the building

NHC-1431302_1758036861

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About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™