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Key Responsibilities:

• Provide support within a low-barrier housing program alongside program staff and a designated VA coordinator.

• Deliver counseling and crisis intervention related to substance use and mental health concerns.

• Respond effectively to urgent or emergency situations that occur during overnight hours.

• Offer assistance to residents as needs arise throughout the shift.

• Apply practices rooted in harm reduction, trauma awareness, motivational interviewing, and person-centered care.

• Share relevant overnight updates with day staff to ensure continuity of care.

• Collaborate with security and operations teams during nighttime hours.

• Connect participants to resources and referrals to meet immediate needs.

• Work in partnership with other departments, community agencies, and the Veterans Administration to maintain quality service.

• Step in to provide coverage for other low-threshold programs if staffing requires.

• Attend supervision and team meetings as scheduled.

• Carry out other duties as assigned.

Qualifications:

• High school diploma or equivalent required; a bachelor's degree is preferred.

• 3+ years of experience in human services, particularly with substance use, mental health, or case management.

• Background working with diverse populations is essential.

• Certification such as LADC or CADC is a plus.

• Veteran status is valued.

• Skilled in motivational interviewing, harm reduction, trauma-informed practices, and person-centered approaches.

• Strong abilities in crisis response, conflict de-escalation, and maintaining professional boundaries.

• Effective written and verbal communication, including email and phone.

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