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Senior Delivery & Operational Intelligence Analyst
Location: NYC or CT - Onsite

We are seeking a highly adaptable and strategic Senior Delivery & Operational Intelligence Analyst to support senior technology leadership in driving operational efficiency, delivery excellence, and strategic alignment across engineering platforms. This role functions as an operational partner and trusted advisor-part project manager, part strategist, and part chief-of-staff.

Basic Qualifications

• 3+ years in a related IT, operations, or strategic program support role
• Bachelor's degree in Business, Marketing, IT, or related field
• Strong interpersonal skills and a proven ability to influence across teams
• Excellent problem-solving and situational judgment skills

Must-Haves

• Proven experience supporting senior leadership or SVPs in fast-paced tech environments
• Exceptional organizational, communication, and stakeholder management skills
• Hands-on experience with Airtable (non-negotiable)
• Ability to manage and prioritize dynamic tasks with minimal oversight
• Experience with presentation tools (Google Slides, Keynote, PowerPoint)
• Strong project coordination skills-owning tasks like event planning, reporting, org chart creation, leadership deliverables, etc.
• Experience driving operational initiatives and collaborating across engineering, product, and finance teams
• Comfortable acting as a liaison between business and technology
• Strategic thinker with a "no task too small" attitude and willingness to adapt
• Open to full-time conversion

Nice-to-Haves

• Experience managing or coordinating $MM-level budgets (finance background not required)
• Exposure to tools like Confluence, WordPress, Office365, Box
• Familiarity with agile methodologies and innovation sessions

Responsibilities

• Act as a right-hand to SVP leadership-building presentations, driving org-wide initiatives, and closing gaps across teams
• Standardize onboarding workflows, documentation, and operational processes
• Coordinate logistics for all-hands events, off-sites, leadership communication, and deployment readiness
• Build internal dashboards and delivery charts to track KPIs and ensure strategic goals are met
• Partner across engineering and business teams to enable seamless project execution
• Proactively identify issues and drive solutions-operate with autonomy and initiative
• Help plan and support activities such as Slack-to-Teams migrations, forecast prep, and cross-functional syncs
• Maintain constant awareness of shifting priorities and team needs, responding with flexibility

Interested candidates may submit their resumes online or call at 310-906-4780 for further information reading the position.

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