IT Helpdesk
IT Helpdesk
Cranberry Township, Pennsylvania
|Full Time Temporary/Contract
|NA
Cranberry Township, Pennsylvania
Full Time Temporary/Contract
NA
November 07, 2025
|Job ID: T-1437259-BMK_1762522385
November 07, 2025
Job ID: T-1437259-BMK_1762522385
Job Summary
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Beacon Hill is looking for a Helpdesk Representative! In this role, you will work the IT support desk and support our client's customers with a variety of IT issues.
* 1-3 years technical support experience in a computer-related area
* Knowledge of commonly used concepts, practices, and procedures in the related field
* Working knowledge of related ITIL standards or best practices
* Intermediate knowledge of infrastructure support components
- Standard desktop, tools & utilities
- Server operating systems, tools & utilities
- IT networks and voice services
- IT security and Disaster recovery
- Process control and monitoring
- Call Center technologies
Top Skills:
* Bachelor's degree and previous/relevant experience
* Ready to hit the ground running and can be a self-starter
* Desire for continual learning and for skills other than just working the desk
* Strong analytical abilities to quickly resolve technical problems, evaluate alternative approaches and to recommend the most feasible and economical solutions
*** Must be able to follow a hybrid schedule in Cranberry Township, PA; local candidates only.
T-1437259-BMK_1762522385
To Apply for this Job Click Here
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™