Entry Level IT Support
Entry Level IT Support
Cherry Hill, New Jersey
|Direct (Permanent) Full Time
|$ 45,000 - $ 50,000 per year
Cherry Hill, New Jersey
Direct (Permanent) Full Time
$ 45,000 - $ 50,000 per year
December 31, 2025
|Job ID: T-1441611-PHI_1767188809
December 31, 2025
Job ID: T-1441611-PHI_1767188809
Job Summary
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Location: Cherry Hill, NJ - Mostly remote but must be able to come on site 4 times a year for meetings.
Salary: 45-50K
Responsibilities:
- Deliver technical support to employees in field and office environments nationwide.
- Support over 50 applications, with varying levels of complexity.
- Provide first-level support primarily via phone (approximately 75% of interactions).
- Communicate effectively through phone, email, and chat.
- Handle 15-20 support tickets per day.
- Collaborate within a team of approximately 20 members in a Microsoft-based environment.
Required Skills
- Bachelor's degree (4-year degree required).
- Highly motivated with strong initiative.
- Open-minded and eager to learn.
- Excellent customer service and communication skills.
- Comfortable troubleshooting issues over the phone.
- Some customer service ex[erience
- Some IT support understanding - this can be during an internship, retail, school or personal.
T-1441611-PHI_1767188809
To Apply for this Job Click Here
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
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