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Job Summary:
The Billing Specialist is responsible for preparing, reviewing, and finalizing client invoices in accordance with established billing guidelines and timelines. This role serves as a liaison between attorneys, clients, and internal teams to ensure accurate and efficient billing processes, resolution of billing discrepancies, and adherence to client requirements. This is on a contract-to-hire basis.

Key Responsibilities:

• Prepare and edit monthly and ad hoc client invoices for attorney review, ensuring accuracy and timely submission.

• Finalize and submit invoices in compliance with client-specific billing guidelines.

• Monitor changes to client billing policies and keep management informed of updates.

• Respond promptly to information requests from attorneys and legal staff regarding billing matters.

• Collaborate with management on updates related to client billing practices, invoice statuses, and electronic billing procedures.

• Manage electronic billing processes, including addressing reductions, rejections, accruals, and budget requests.

• Retrieve and provide electronic expense backup documentation as needed.

• Identify and correct discrepancies in payments and financial records.

• Follow up on outstanding balances and reconcile account differences.

• Serve as a resource for billing-related client inquiries and assist in issue resolution.

• Support initiatives to meet periodic billing targets and align with firm objectives.

Essential Functions:

• Ensure accuracy of finalized invoices before distribution to clients.

• Provide supporting documentation for invoices, including itemized expenses.

• Research and respond to billing-related inquiries from internal and external parties.

• Identify and resolve billing inaccuracies in coordination with relevant personnel.

• Assist attorneys, clients, and the collections team in resolving unpaid or disputed invoices.

• Act as a liaison between clients and attorneys, delivering high-level customer service.

• Monitor work in progress and follow up with attorneys on unbilled matters.

• Compile billing data in compliance with client agreements and engagement terms.

• Request client refunds when necessary and maintain detailed billing records.

• Review billing rates for compliance with client contracts and annual adjustments.

• Track aged or unbilled work in progress and update billing supervisors accordingly.

• Confirm client access to new matters requiring electronic billing.

• Audit timekeeper entries weekly to ensure timely and accurate recording of billable hours.

• Assist in preparing and distributing monthly timekeeper reports.

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