IT Operations Manager
IT Operations Manager
Paoli, Pennsylvania
|Direct (Permanent) Full Time
|NA
Paoli, Pennsylvania
Direct (Permanent) Full Time
NA
August 06, 2025
|Job ID: T1426404-PHI_1754500448
August 06, 2025
Job ID: T1426404-PHI_1754500448
Job Summary
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Location: Hybrid Paoli, PA
We are seeking an IT Operations Manager to oversee the day-to-day delivery of IT services through our outsourced Managed Service Provider (MSP). This role is responsible for ensuring that IT systems, networks, and applications remain secure, reliable, and aligned with business needs. The IT Operations Manager will act as the primary liaison between internal stakeholders and the MSP, driving performance against Service Level Agreements (SLAs), ensuring compliance, and managing IT operations processes.
Required:
6+ years of experience in IT project management, IT operations, or vendor/technical account oversight.
Proven leadership and coordination abilities in managing cross-functional teams and initiatives.
Strong working knowledge of IT infrastructure, systems administration, and support environments.
Experience working with or managing outsourced IT vendors or Managed Service Providers (MSPs).
Proficient in Microsoft 365 tools, including Teams, SharePoint, and Exchange.
Familiarity with Windows Server, Active Directory, and endpoint management platforms.
Basic understanding of networking concepts such as VPNs, firewalls, and LAN/WAN architectures.
Exposure to virtualization technologies like VMware or Hyper-V.
T1426404-PHI_1754500448
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™