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About the Role

We are seeking a detail-oriented and highly organized Mortgage Loan Processor to join our client on a temporary basis. This role is responsible for managing the loan file from application through closing, ensuring accuracy, compliance, and a smooth borrower experience. The ideal candidate is proactive, customer-focused, and skilled at working in a fast-paced, deadline-driven environment.

Key Responsibilities

• Review loan applications for completeness and accuracy; verify all required documentation is collected and compliant with company, state, and federal lending guidelines.

• Process and validate borrower information including income, assets, credit reports, employment, and property details.

• Order and track third-party documentation such as appraisals, title work, VOEs, homeowners insurance, and flood certifications.

• Maintain clear and timely communication with loan officers, underwriters, borrowers, and other stakeholders throughout the loan process.

• Prepare files for underwriting review, resolve conditions, and ensure all stipulations are met prior to closing.

• Monitor pipeline to ensure loans progress efficiently and meet expected closing dates.

• Ensure all files adhere to internal policies, investor requirements (FHA, VA, USDA, FNMA, FHLMC), and regulatory compliance standards.

• Update loan system notes and maintain accurate records for audit and reporting purposes.

• Identify potential issues and proactively work to resolve delays or discrepancies.

Qualifications

• 2+ years of experience as a Mortgage Loan Processor or in a mortgage operations role.

• Strong understanding of residential mortgage guidelines, loan products, and regulatory requirements.

• Proficiency with LOS systems (e.g., Encompass, Calyx, Mortgagebot) and general computer applications.

• Excellent communication, organizational, and time-management skills.

• Ability to analyze financial documents with a high level of accuracy and attention to detail.

• Strong problem-solving skills and ability to manage multiple files simultaneously.

• Customer service-oriented mindset with professionalism in handling sensitive financial information.

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