IT Support Analyst

By | Dec 30, 2025

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IT Support Analyst

Wayne, Pennsylvania

Full Time Temporary/Contract

$ 20 - $ 24 per hour

Wayne, Pennsylvania

Full Time Temporary/Contract

$ 20 - $ 24 per hour

Apply Now

December 30, 2025

Job ID: T1441440-PHI_1767127684

December 30, 2025

Job ID: T1441440-PHI_1767127684

Job Summary

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Location: Hybrid Wayne, PA (3 days on site)

Duration: 6+ months. This role will continue to extend with posibility of becoming a permanent position

Responsibilities

Deliver outstanding support via phone, email, and in-person interactions.
Reset passwords, resolve software and hardware issues, and escalate complex problems to the appropriate team.
Configure and image laptops and desktops for new and existing users.
Maintain accurate documentation of support requests and resolutions in the ticketing system.

Required Skills

3+ years of experience in Service Desk or IT Support roles.
Proficiency with ticketing systems (ServiceNow experience preferred).
Strong troubleshooting skills for network connectivity, software, and hardware issues.
Excellent communication and customer service skills.
Ability to work independently and manage multiple priorities effectively.

T1441440-PHI_1767127684

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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. These responses will be used for reporting purposes only and will be kept separate from all other records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. Beacon Hill Solutions Group, LLC does not administer lie detector tests in any state.

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IT Support Analyst

Wayne, Pennsylvania

Full Time Temporary/Contract

$ 20 - $ 24 per hour

Apply Now

About Beacon Hill

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

We look forward to working with you.

Beacon Hill. Employing the Future™

IT Support Analyst