Desktop Support
Desktop Support
Dayton, Ohio
|Full Time
|$ 20 - $ 30 per hour
Dayton, Ohio
Full Time
$ 20 - $ 30 per hour
April 24, 2025
|Job ID: TT-1415344-TC_1745496876
April 24, 2025
Job ID: TT-1415344-TC_1745496876
Job Summary
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Required Skills:
- 1+ year of Helpdesk or Desktop experience, ideally in a "Jack of all Trades" capacity
- Experience providing a mixture of phone and in-person support
- Ability to interface and troubleshoot Executives' devices
- Experience with Windows 7 & 10, Office365
- Exposure to imaging technology (SCCM preferred)
- Basic Active Directory knowledge
- Excellent customer service skills & detailed oriented
- Experience documenting issues within a ticketing system
- Ability to learn/pick up new technologies quickly
- Able to follow procedures, ask good questions and document answers/retain information
- Ability to translate technical information into non-technical speak for non-technical users
Desired Skills:
- Experience working in the retail industry
- Experience with iPhone mobile device support
- IT certifications such as the A+ or Net+ are a plus
Description of Role/Responsibilities:
We are seeking an IT Professional who is looking to join a quickly growing organization headquartered in Central Ohio. Ideal candidates will have basic experience with a mixture of in-person and phone support and have excellent customer service skills. This Tier 2/3 position offers the ability to troubleshoot all types of technical issues, adding several bullet points to the selected candidate's resume! The shift is Monday-Friday with no oncall requirement. If you are looking for a new challenge then this could be the next career move for you!
TT-1415344-TC_1745496876
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
Beacon Hill. Employing the Future™