Technical Support Analyst
Technical Support Analyst
Xenia, Ohio
|Full Time Temporary/Contract
|NA
Xenia, Ohio
Full Time Temporary/Contract
NA
February 16, 2026
|Job ID: TT - 1447467 - NEB_1771263611
February 16, 2026
Job ID: TT - 1447467 - NEB_1771263611
Job Summary
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Required Skills:
3+ years of technical and application support experience, ideally in a "Jack of all Trades" capacity
Extensive Windows device troubleshooting experience
Experience troubleshooting a variety of software applications
Experience partnering with Technicians to ensure conversion occurs successfully
Experience documenting issues within a ticketing system
Desired Skills:
Retail industry experience, troubleshooting store technology or POS issues
Bomgar Remote Console exposure
IT certifications such as the A+ or Net+ are desired
Description of Role/Responsibilities:
We are seeking IT Professionals who enjoy troubleshooting escalated Windows device issues. This project will be a mixture of technical troubleshooting, acting as a liaison to Technicians while they are converting a store to a new POS system and ensuring checklist items are complete. There will be several different groups involved in these store conversions so the selected individual must have excellent communication both verbally and through chats.
TT - 1447467 - NEB_1771263611
To Apply for this Job Click Here
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About Beacon Hill
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
We look forward to working with you.
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