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Must Haves:

• Active TS/SCI with CI Polygraph
• One or more Juniper certifications - JNCIS, JNCIP, or JNCIE
• Highly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer infrastructure.
• Strong understanding of protocols used for IP service provider networks including technical expertise with configurations, IP based router troubleshooting/operation, switches, and security devices.
• Experience with the following protocols - MP-BGP, ISIS, VxLAN-EVPN, MPLS, L2VPN, L3VPN.
• Experience supporting the following Juniper products - MX, EX, SRX, ACX, PTX.

Preferred Strengths:

• Exceptional interpersonal, communication, and presentation abilities.
• Proven capability to work independently while thriving in a collaborative team environment.
• Skilled at managing multiple projects simultaneously and maintaining composure under pressure.
• Strong ability to prioritize tasks to meet customer and team objectives.
• Advanced relationship-building and communication skills.
• Competence in collaborating with customer engineers and JTAC to resolve hardware/software issues and implement effective solutions.
• Ability to clearly communicate case progress and deliver thorough root cause analyses.
• Comfortable supporting both formal and informal technical briefings and training sessions.

Day to Day Responsibilities:

• Deliver expert technical insights and analysis, including advanced functional systems evaluation, design, integration, documentation, and implementation guidance for highly complex challenges requiring deep subject matter expertise.
• Actively participate in project meetings to provide updates on progress, issues, and potential risks.
• Engage in all development phases as needed, with a focus on planning, analysis, testing, integration, documentation, and presentation.
• Apply specialized principles, methodologies, and domain knowledge to meet specific project or task requirements.
• Leverage advanced mathematical techniques to solve intricate and narrowly scoped technical problems in engineering and scientific contexts, developing automated solutions.
• Use sophisticated network diagnostic tools to identify and resolve network issues while maintaining detailed logs and records of reported incidents.
• Develop troubleshooting protocols to restore network performance to optimal levels.
• Evaluate and document current network configurations and user requirements at the site.
• Professional certifications such as JNCIS, JNCIP, or JNCIE are highly desirable.

Security Clearance Required - TS/SCI with CI Polygraph

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