{"id":124183,"date":"2026-04-10T17:28:57","date_gmt":"2026-04-10T17:28:57","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a1453652dc-temp_1775842137-bilingual-call-center-representative-20-hr-dc-washington-district-of-columbia\/"},"modified":"2026-04-10T20:57:51","modified_gmt":"2026-04-10T20:57:51","slug":"a1453652dc-temp_1775842137-bilingual-call-center-representative-20-hr-dc-washington-district-of-columbia","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a1453652dc-temp_1775842137-bilingual-call-center-representative-20-hr-dc-washington-district-of-columbia\/","title":{"rendered":"Bilingual Call Center Representative – $20\/hr – DC"},"content":{"rendered":"

To Apply for this Job Click Here<\/a><\/strong><\/h4>\n

Our client, a national association, is seeking a Bilingual (Spanish) Call Center Specialist to join their team on a temporary assignment with potential to convert to permanent in Washington, D.C. <\/p>\n

About The Job:
* Respond to requests for information about home and community-based services for older adults and individuals with disabilities.
* Provide accurate referrals to approved agencies and community programs.
* Recognize when a caller requires a higher level of support and escalate or transfer appropriately.
* Follow established call center protocols, performance standards, and quality guidelines.
* Document all interactions and complete required reporting in CRM systems
* Support a high-volume, fast-paced call center environment<\/p>\n

About You:
* 1+ year of call center, customer service, or data entry experience
* Comfortable working in a high-volume, fast-paced environment
* Strong oral and written communication skills
* Excellent interpersonal and decision-making skills
* Detail-oriented with strong documentation skills
* Proficient with Microsoft Office and CRM systems
* Bilingual English\/Spanish is required<\/p>\n

About The Position:
* Start Date: ASAP!
* Schedule: Monday-Friday, 9:00 AM-5:30 PM
* $20\/hour
* Metro accessible in Washington, DC
* Hybrid Schedule: 2 days onsite, 3 days remote<\/p>\n

<\/p>\n

A1453652DC-Temp_1775842137<\/span><\/p>\n

To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Washington, District of Columbia","_application":"dcat.32536.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[2,293],"class_list":{"0":"post-124183","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-full-time","8":"job-type-temp-to-hire"},"yoast_head":"\nBilingual Call Center Representative - 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