{"id":124184,"date":"2026-04-10T17:30:53","date_gmt":"2026-04-10T17:30:53","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a1454549dc-temp_1775842253-call-center-representative-1230pm-9pm-20-hr-dc-washington-district-of-columbia\/"},"modified":"2026-04-10T20:59:52","modified_gmt":"2026-04-10T20:59:52","slug":"a1454549dc-temp_1775842253-call-center-representative-1230pm-9pm-20-hr-dc-washington-district-of-columbia","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a1454549dc-temp_1775842253-call-center-representative-1230pm-9pm-20-hr-dc-washington-district-of-columbia\/","title":{"rendered":"Call Center Representative (12:30pm-9pm) &#8211; $20\/hr &#8211; DC"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1454549DC-Temp_1775842253\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p>Our client, a national association, is seeking a Customer Service Representative (evening shift) to join their team on a temporary basis in Washington, D.C. <\/p>\n<p>About The Job: <\/p>\n<ul>\n<li> Respond to requests for information about home and community-based services for older adults, individuals with disabilities, and caregivers via phone, email, chat, text, and voicemail <\/li>\n<\/ul>\n<ul>\n<li>Assess caller needs and provide accurate referrals to approved agencies, programs, and community resources <\/li>\n<\/ul>\n<ul>\n<li>Transfer or escalate callers requiring a higher level of support <\/li>\n<\/ul>\n<ul>\n<li> Follow established call center protocols, performance standards, and quality guidelines <\/li>\n<\/ul>\n<ul>\n<li> Document all interactions and complete required reporting in CRM systems <\/li>\n<\/ul>\n<ul>\n<li>Support a high-volume, fast-paced call center environment <\/li>\n<\/ul>\n<p>About You: <\/p>\n<ul>\n<li>Relevant experience in human services is required <\/li>\n<\/ul>\n<ul>\n<li>Minimum 2 years of college <\/li>\n<\/ul>\n<ul>\n<li>Comfortable working in a high-volume, fast-paced environment <\/li>\n<\/ul>\n<ul>\n<li>Strong oral and written communication skills <\/li>\n<\/ul>\n<ul>\n<li>Excellent interpersonal and decision-making skills <\/li>\n<\/ul>\n<ul>\n<li>Proficient with Microsoft Office and CRM systems <\/li>\n<\/ul>\n<ul>\n<li> Bilingual English\/Spanish preferred <\/li>\n<\/ul>\n<p>About The Position <\/p>\n<ul>\n<li>Start Date: ASAP! <\/li>\n<\/ul>\n<ul>\n<li><strong>Schedule: Monday-Friday, <span style=\"text-decoration: underline;\">12:30 PM-9:00 PM <\/span><\/strong><\/li>\n<\/ul>\n<ul>\n<li> $19-$20\/hour <\/li>\n<\/ul>\n<ul>\n<li>Metro accessible! <\/li>\n<\/ul>\n<ul>\n<li>Hybrid Schedule: 2 days onsite <\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/ZGNhdC42MzY1Ni4xMjU4NEBiZWFjb25oaWxsLmFwbGl0cmFrLmNvbQ.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">A1454549DC-Temp_1775842253<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1454549DC-Temp_1775842253\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Washington, District of Columbia","_application":"dcat.63656.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[2,293],"class_list":{"0":"post-124184","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-full-time","8":"job-type-temp-to-hire"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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