{"id":124214,"date":"2026-04-10T23:59:33","date_gmt":"2026-04-10T23:59:33","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1454837-ems_1775865573-guest-services-representative-honolulu-hawaii\/"},"modified":"2026-04-11T04:28:33","modified_gmt":"2026-04-11T04:28:33","slug":"1454837-ems_1775865573-guest-services-representative-honolulu-hawaii","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1454837-ems_1775865573-guest-services-representative-honolulu-hawaii\/","title":{"rendered":"Guest Services Representative"},"content":{"rendered":"

To Apply for this Job Click Here<\/a><\/strong><\/h4>\n

Guest Service Representative<\/p>\n

Responsibilities:<\/p>\n

\u00b7 Greets and assists all guests and property personnel in an efficient and courteous manner<\/p>\n

\u00b7 Takes great pride in offering helpful, friendly service at all times<\/p>\n

\u00b7 Defines, communicates, and maintains high standards of guest service at all times<\/p>\n

\u00b7 Provides a luxury lifestyle experience for all the property guests as they visit the Center or reach out via phone, email, or digital channels<\/p>\n

\u00b7 Signing in all authorized visitors according to the policies, rules and regulations established by building management and\/or tenants, ensuring all guests have been authorized to enter<\/p>\n

\u00b7 Maintains a strong knowledge of offerings at the property and can guide guests to appropriate showrooms, dining options, etc.<\/p>\n

\u00b7 Informs and suggests opportunities to engage guests in Center-wide retailers and events<\/p>\n

\u00b7 Anticipates the services sought after by ascertaining the mood and style of the guest; identifies solutions before being asked<\/p>\n

\u00b7 Develops strong working relationships with building management, showroom tenants, other building service providers, retailers, and other area businesses<\/p>\n

\u00b7 Answer and respond to tenant phone calls and e-mails for assistance throughout the day<\/p>\n

\u00b7 Provide guidance and information as requested from tenants and visitors to the building<\/p>\n

\u00b7 Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated management<\/p>\n

\u00b7 Develop and maintain professional relationships with key employee and tenant contacts at the property<\/p>\n

Qualifications:<\/p>\n

\u00b7 Ability to work independently<\/p>\n

\u00b7 Ability to communicate effectively and work with a team<\/p>\n

\u00b7 Customer service oriented.<\/p>\n

\u00b7 Strong event planning skills<\/p>\n

\u00b7 Strong attention to detail.<\/p>\n

\u00b7 Bilingual skill is a plus. Japanese and Korean language skills are preferred.<\/p>\n

\u00b7 Have an outgoing, upbeat, and friendly personality.<\/p>\n

\u00b7 Can easily decipher which services are most appropriate to offer mall guests.<\/p>\n

\u00b7 Take pride and ownership of the success of the Host team.<\/p>\n

\u00b7 Have a strong knowledge of the mall and local community, including modes of transportation, dining, lodging, and attractions.<\/p>\n

\u00b7 Are able to work in a fast-paced environment, accommodating and communicating to a broad range of clientele with various needs.<\/p>\n

<\/p>\n

1454837-EMS_1775865573<\/span><\/p>\n

To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Honolulu, Hawaii","_application":"beaconhillassociatessanfrancisco.36180.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[3],"class_list":{"0":"post-124214","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-part-time"},"yoast_head":"\nGuest Services Representative Honolulu Hawaii<\/title>\n<meta name=\"description\" content=\"Guest Services Representative Honolulu Hawaii - 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