{"id":124812,"date":"2026-04-23T15:07:40","date_gmt":"2026-04-23T15:07:40","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a11552241clt_1776956860-bilingual-customer-service-representative-22-hour-huntersville-north-carolina\/"},"modified":"2026-05-07T15:46:06","modified_gmt":"2026-05-07T15:46:06","slug":"a11552241clt_1776956860-bilingual-customer-service-representative-22-hour-huntersville-north-carolina","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a11552241clt_1776956860-bilingual-customer-service-representative-22-hour-huntersville-north-carolina\/","title":{"rendered":"Bilingual Customer Service Representative &#8211; $22\/hour"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A11552241CLT_1776956860\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p style=\"text-align: center;\"><strong>Bilingual Customer Service Representative<\/strong><\/p>\n<p style=\"text-align: center;\">Company in Huntersville is looking for a Bilingual Customer Service Representative. Contract to Hire, M-F, 8 am &#8211; 5 pm<\/p>\n<\/p>\n<div>\n<h3>Position Summary<\/h3>\n<p>We&#8217;re hiring a <strong>Bilingual Customer Service Representative (English\/Spanish)<\/strong> to support customers with billing questions, service requests, account updates, and general inquiries. In this role, you&#8217;ll serve as a key point of contact for customers by phone and digital channels, ensuring a positive experience while accurately documenting and resolving issues in a timely manner.<\/p>\n<h3>What You&#8217;ll Do<\/h3>\n<ul>\n<li>Provide <strong>professional customer support in both English and Spanish<\/strong> via phone, email, chat, and\/or online portals<\/li>\n<li>Assist customers with <strong>billing inquiries<\/strong>, payment arrangements, and account explanations<\/li>\n<li>Process <strong>service requests<\/strong> such as start\/stop\/transfer service, scheduling, and basic troubleshooting intake<\/li>\n<li>Explain utility programs, policies, and service options in a clear, customer-friendly manner<\/li>\n<li>Enter and update customer information accurately in CRM and billing systems<\/li>\n<li>Resolve common issues on first contact and <strong>escalate complex matters<\/strong> to the appropriate department<\/li>\n<li>Handle sensitive situations (late payments, disconnections, service interruptions) with empathy and professionalism<\/li>\n<li>Meet or exceed quality, productivity, and attendance expectations<\/li>\n<li>Follow all company guidelines for customer data privacy and regulatory compliance<\/li>\n<\/ul>\n<\/div>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/Y2x0YXQuMzI0NzcuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">A11552241CLT_1776956860<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A11552241CLT_1776956860\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Huntersville, North Carolina","_application":"cltat.32477.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[2,293],"class_list":{"0":"post-124812","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-full-time","8":"job-type-temp-to-hire"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina<\/title>\n<meta name=\"description\" content=\"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina - Apply with Beacon Hill Staffing Services for this Bilingual Customer Service Representative - $22\/hour job in Huntersville, North Carolina\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/a11552241clt_1776956860-bilingual-customer-service-representative-22-hour-huntersville-north-carolina\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina\" \/>\n<meta property=\"og:description\" content=\"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina - Apply with Beacon Hill Staffing Services for this Bilingual Customer Service Representative - $22\/hour job in Huntersville, North Carolina\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/a11552241clt_1776956860-bilingual-customer-service-representative-22-hour-huntersville-north-carolina\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; Permanent Placement | Executive Search | Beacon Hill\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-07T15:46:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/bhsg.com\/jobs\/wp-content\/uploads\/2021\/12\/favicon.png\" \/>\n\t<meta property=\"og:image:width\" content=\"180\" \/>\n\t<meta property=\"og:image:height\" content=\"180\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina","description":"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina - Apply with Beacon Hill Staffing Services for this Bilingual Customer Service Representative - $22\/hour job in Huntersville, North Carolina","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bhsg.com\/jobs\/job\/a11552241clt_1776956860-bilingual-customer-service-representative-22-hour-huntersville-north-carolina\/","og_locale":"en_US","og_type":"article","og_title":"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina","og_description":"Bilingual Customer Service Representative - $22\/hour Huntersville North Carolina - Apply with Beacon Hill Staffing Services for this Bilingual Customer Service Representative - $22\/hour job in Huntersville, North Carolina","og_url":"https:\/\/bhsg.com\/jobs\/job\/a11552241clt_1776956860-bilingual-customer-service-representative-22-hour-huntersville-north-carolina\/","og_site_name":"Nationwide Staffing Agency | Temp &amp; 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