{"id":125313,"date":"2026-05-01T13:44:50","date_gmt":"2026-05-01T13:44:50","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a1457348hp_1777643089-temporary-support-operations-associate-boston-massachusetts\/"},"modified":"2026-05-03T08:15:38","modified_gmt":"2026-05-03T08:15:38","slug":"a1457348hp_1777643089-temporary-support-operations-associate-boston-massachusetts","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a1457348hp_1777643089-temporary-support-operations-associate-boston-massachusetts\/","title":{"rendered":"Temporary Support Operations Associate"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1457348HP_1777643089\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p>Our client, a consulting and professional services technology marketplace, is seeking a Temporary Support Operations Associate to join their team on a full-time, onsite basis in Boston. This is a 3-5 month contract position covering a maternity leave, with standard hours of 9:00 AM-5:00 PM and a pay rate of $25\/hour. The company operates in a fast-paced, startup-style environment focused on connecting experienced consultants with organizations seeking flexible, high-impact expertise. Qualified and interested candidates are encouraged to apply today for immediate consideration.<\/p>\n<\/p>\n<p><strong>Job Responsibilities:<\/strong><\/p>\n<ul>\n<li>Resolve client and expert inquiries accurately and efficiently via email and phone<\/li>\n<li>Triage incoming support requests and flag trends or issues to internal teams<\/li>\n<li>Support user onboarding at key lifecycle stages with thoughtful, personalized communication<\/li>\n<li>Build strong product knowledge to proactively anticipate user needs<\/li>\n<li>Identify, reproduce, and document technical bugs for Product and Engineering teams<\/li>\n<li>Review and assess new expert profiles for marketplace readiness<\/li>\n<li>Coach experts on how to effectively position their experience on the platform<\/li>\n<li>Collaborate internally to support matching experts with marketplace opportunities<\/li>\n<\/ul>\n<p><strong>Candidate Qualifications:<\/strong><\/p>\n<ul>\n<li>0-2 years of experience in customer support, operations, or a related internship<\/li>\n<li>Strong customer service mindset with excellent written and verbal communication skills<\/li>\n<li>Comfortable working in a fast-paced, evolving startup environment<\/li>\n<li>Detail-oriented with strong problem-solving and technical aptitude<\/li>\n<li>Able to manage multiple priorities and shift between tasks throughout the day<\/li>\n<li>Collaborative and relationship-focused across cross-functional teams<\/li>\n<li>Motivated, proactive, and adaptable with a strong work ethic<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YmF0LjUxMjIyLjEyNTg0QGJlYWNvbmhpbGwuYXBsaXRyYWsuY29t.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">A1457348HP_1777643089<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1457348HP_1777643089\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Boston, Massachusetts","_application":"bat.51222.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,172],"job-types":[2],"class_list":{"0":"post-125313","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-full-time"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Temporary Support Operations Associate Boston Massachusetts<\/title>\n<meta name=\"description\" content=\"Temporary Support Operations Associate Boston Massachusetts - Apply with Beacon Hill Staffing Services for this Temporary Support Operations Associate job in Boston, Massachusetts\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/a1457348hp_1777643089-temporary-support-operations-associate-boston-massachusetts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Temporary Support Operations Associate Boston Massachusetts\" \/>\n<meta property=\"og:description\" content=\"Temporary Support Operations Associate Boston Massachusetts - Apply with Beacon Hill Staffing Services for this Temporary Support Operations Associate job in Boston, Massachusetts\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/a1457348hp_1777643089-temporary-support-operations-associate-boston-massachusetts\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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