{"id":126822,"date":"2026-05-29T14:41:09","date_gmt":"2026-05-29T14:41:09","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1447246_1780065669-customer-servicerepresentative-addison-illinois\/"},"modified":"2026-05-29T17:18:15","modified_gmt":"2026-05-29T17:18:15","slug":"1447246_1780065669-customer-servicerepresentative-addison-illinois","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1447246_1780065669-customer-servicerepresentative-addison-illinois\/","title":{"rendered":"Customer ServiceRepresentative"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1447246_1780065669\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p>Our client is seeking a <strong>Customer Service Representative<\/strong> to join its growing team in <strong>Elmhurst, IL<\/strong>. This is a full\u2011time, direct\u2011hire opportunity focused on delivering high\u2011quality customer support through phone coverage, accurate order entry, and logistics coordination. This role is ideal for an early\u2011career professional or someone with strong customer service experience who is looking to build a long\u2011term career within a stable, people\u2011focused organization.<\/p>\n<p>Our client is a Japanese manufacturer known for designing and producing <strong>high\u2011quality, precision\u2011engineered architectural and industrial hardware<\/strong>. The organization prides itself on its collaborative culture, internal growth opportunities, and team\u2011first mindset.<\/p>\n<p><strong>Essential Job Functions<\/strong><\/p>\n<ul>\n<li>Answer inbound customer phone calls and emails in a professional and service\u2011oriented manner<\/li>\n<li>Accurately enter customer orders into the internal system using PDF purchase orders<\/li>\n<li>Provide pricing, product availability, lead times, and order status information over the phone<\/li>\n<li>Manage logistics and backorders by tracking deliveries and arrivals and communicating updates to customers<\/li>\n<li>Look up parts and prepare quotes for customers as part of the logistics and order\u2011support process<\/li>\n<li>Maintain accurate records related to orders, deliveries, invoices, and proof of delivery (POD)<\/li>\n<li>Proactively identify and resolve customer issues or discrepancies related to orders or shipments<\/li>\n<li>Collaborate closely with Inside Sales (tier\u20112 customer service) and cross\u2011functional teams<\/li>\n<li>Contribute to a high\u2011touch customer experience while supporting a fast\u2011paced, phone\u2011heavy environment<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5nbG4uMDI2NzMuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1447246_1780065669<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1447246_1780065669\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Addison, Illinois","_application":"admingln.02673.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[18,2],"class_list":["post-126822","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-direct-permanent","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer ServiceRepresentative Addison Illinois<\/title>\n<meta name=\"description\" content=\"Customer ServiceRepresentative Addison Illinois - Apply with Beacon Hill Staffing Services for this Customer ServiceRepresentative job in Addison, Illinois\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/1447246_1780065669-customer-servicerepresentative-addison-illinois\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer ServiceRepresentative Addison Illinois\" \/>\n<meta property=\"og:description\" content=\"Customer ServiceRepresentative Addison Illinois - Apply with Beacon Hill Staffing Services for this Customer ServiceRepresentative job in Addison, Illinois\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/1447246_1780065669-customer-servicerepresentative-addison-illinois\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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