{"id":127770,"date":"2026-06-16T19:04:10","date_gmt":"2026-06-16T19:04:10","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/t1462984sjl_1781636650-conversational-experience-designer-healthcare-claims-providence-rhode-island\/"},"modified":"2026-06-16T22:49:15","modified_gmt":"2026-06-16T22:49:15","slug":"t1462984sjl_1781636650-conversational-experience-designer-healthcare-claims-providence-rhode-island","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/t1462984sjl_1781636650-conversational-experience-designer-healthcare-claims-providence-rhode-island\/","title":{"rendered":"Conversational Experience Designer &#8211; Healthcare\/Claims"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/T1462984SJL_1781636650\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p>Our client is seeking a Conversational Experience Designer with at least 7 years of conversational UX experience as well as knowledge of the healthcare or insurance industry for a remote contract role.<\/p>\n<\/p>\n<p>Rate: 70-80\/hr<\/p>\n<p>Location: Remote (US)<\/p>\n<p>Beacon Hill offers health dental and vision benefits to its contracted employees<\/p>\n<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Help frame the most important user tasks to solve by contributing UX insight during early discovery<\/li>\n<li>Identify where usability, comprehension, trust, or interaction breakdowns create friction across voiceand chat experiences<\/li>\n<\/ul>\n<p><strong>Must Haves:<\/strong><\/p>\n<ul>\n<li>Experience designing conversational experiences for AI assistants, chatbots, virtual assistants, or voiceenabled products<\/li>\n<li>Strong writing, interaction design, and systems-thinking skills<\/li>\n<li>Experience designing multi-turn dialogue, fallback behavior, and recovery patterns<\/li>\n<li>Ability to connect user insight to product direction, not just interface execution<\/li>\n<\/ul>\n<p><strong>Pluses:<\/strong><\/p>\n<ul>\n<li>Experience with AI or LLM-powered products<\/li>\n<li>Experience designing across both chat and voice modalities<\/li>\n<li>Familiarity with regulated or high-trust environments<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YnR0LjMyMzA5LjEyNTg0QGJlYWNvbmhpbGwuYXBsaXRyYWsuY29t.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">T1462984SJL_1781636650<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/T1462984SJL_1781636650\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Providence, Rhode Island","_application":"btt.32309.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[216,341],"job-types":[2,16],"class_list":["post-127770","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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