{"id":128048,"date":"2026-06-22T14:55:53","date_gmt":"2026-06-22T14:55:53","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1462822_1782140153-contract-customer-service-representative-new-hope-minnesota\/"},"modified":"2026-06-22T18:23:25","modified_gmt":"2026-06-22T18:23:25","slug":"1462822_1782140153-contract-customer-service-representative-new-hope-minnesota","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1462822_1782140153-contract-customer-service-representative-new-hope-minnesota\/","title":{"rendered":"Contract Customer Service Representative"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1462822_1782140153\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<\/p>\n<div>\n<p><strong>Customer Service Representative (Contract) &#8211; New Hope, MN (Fulltime Onsite)<\/strong><\/p>\n<p>Beacon Hill&#8217;s client is seeking a Customer Service Representative to join their team on a 4-month contract with potential for extension. This position is fully onsite in New Hope, MN and offers an opportunity to work within a collaborative order management environment supporting both internal teams and customer needs.<\/p>\n<h3>Key Responsibilities<\/h3>\n<ul>\n<li>Handle inbound phone calls while delivering professional and friendly customer support<\/li>\n<li>Enter and process customer orders across multiple systems and platforms with a high level of accuracy<\/li>\n<li>Utilize tools such as JDE for commercial order processing, Webdocs for purchase order access, and additional systems for sample order requests<\/li>\n<li>Support EDI-related processes and provide backup coverage once trained<\/li>\n<li>Review daily operational reports and make necessary updates or adjustments to customer orders<\/li>\n<li>Partner closely with the Order Management team to ensure timely and accurate order fulfillment<\/li>\n<li>Investigate order discrepancies, determine root causes, and apply appropriate corrections or coding updates<\/li>\n<li>Communicate proactively with internal teams via email and Microsoft Teams to resolve order-related questions or issues<\/li>\n<li>Handle time-sensitive requests including urgent orders and cancellations<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>Previous customer service experience, ideally in a high-volume or order processing environment<\/li>\n<li>Strong technical aptitude with the ability to navigate multiple systems and screens simultaneously<\/li>\n<li>Excellent communication skills, including a polished and professional phone presence<\/li>\n<li>Comfortable working cross-functionally and collaborating with internal teams<\/li>\n<li>Detail-oriented with the ability to troubleshoot and resolve order issues effectively<\/li>\n<li>Engaging and personable, with a team-oriented mindset<\/li>\n<\/ul>\n<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5taW4uNTYyNzQuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1462822_1782140153<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1462822_1782140153\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"New Hope, Minnesota","_application":"adminmin.56274.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191,174],"job-types":[2,16],"class_list":["post-128048","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contract Customer Service Representative New Hope Minnesota<\/title>\n<meta name=\"description\" content=\"Contract Customer Service Representative New Hope Minnesota - Apply with Beacon Hill Staffing Services for this Contract Customer Service Representative job in New Hope, Minnesota\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/1462822_1782140153-contract-customer-service-representative-new-hope-minnesota\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contract Customer Service Representative New Hope Minnesota\" \/>\n<meta property=\"og:description\" content=\"Contract Customer Service Representative New Hope Minnesota - Apply with Beacon Hill Staffing Services for this Contract Customer Service Representative job in New Hope, Minnesota\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/1462822_1782140153-contract-customer-service-representative-new-hope-minnesota\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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