{"id":128079,"date":"2026-06-22T16:47:26","date_gmt":"2026-06-22T16:47:26","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/mke1453149em_1782146846-it-operations-infrastructure-lead-kenosha-wisconsin\/"},"modified":"2026-06-22T19:20:46","modified_gmt":"2026-06-22T19:20:46","slug":"mke1453149em_1782146846-it-operations-infrastructure-lead-kenosha-wisconsin","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/mke1453149em_1782146846-it-operations-infrastructure-lead-kenosha-wisconsin\/","title":{"rendered":"IT Operations &#038; Infrastructure Lead"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/MKE1453149EM_1782146846\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<\/p>\n<p><strong>Summary<\/strong><br \/> This is a high-impact, hands-on leadership opportunity for an experienced IT professional to own and elevate site-level technology operations within a complex, fast-paced environment. You&#8217;ll be the go-to leader ensuring critical systems stay reliable, secure, and available, while also guiding a local team and influencing enterprise-wide initiatives. The role blends operational excellence, strategic input, and stakeholder collaboration. Ideal for someone who thrives under pressure, enjoys solving real-time challenges, and wants to drive meaningful business outcomes through technology.<\/p>\n<hr \/>\n<p><strong>About the Opportunity<\/strong><br \/> Join a well-established organization known for operational excellence and continuous innovation. This role sits at the intersection of business and technology, supporting a dynamic environment where uptime, responsiveness, and adaptability are critical. You&#8217;ll have visibility across leadership teams and the chance to shape how technology supports growth, efficiency, and transformation. If you&#8217;re looking for ownership, influence, and the ability to make tangible improvements, this is a compelling next step.<\/p>\n<hr \/>\n<p><strong>What You&#8217;ll Do<\/strong><\/p>\n<p><strong>Operational Excellence &amp; Reliability<\/strong><br \/> Ensure core IT systems and services run smoothly and consistently in a demanding, always-on environment<\/p>\n<ul>\n<li>Oversee infrastructure operations including networks, systems, and on-site technologies<\/li>\n<li>Drive fast, structured response to incidents and prioritize restoration of critical services<\/li>\n<li>Identify trends and implement improvements to prevent recurring issues<\/li>\n<\/ul>\n<p><strong>Team Leadership &amp; Vendor Coordination<\/strong><br \/> Lead and guide a local IT team while managing external partners<\/p>\n<ul>\n<li>Foster a collaborative, accountable team culture focused on service quality<\/li>\n<li>Coordinate vendors and service providers to meet performance expectations<\/li>\n<li>Support team development and establish clear priorities aligned to business goals<\/li>\n<\/ul>\n<p><strong>Service Delivery &amp; User Experience<\/strong><br \/> Act as a key technology partner to the business<\/p>\n<ul>\n<li>Ensure employees have reliable tools, devices, and collaboration technologies<\/li>\n<li>Partner with stakeholders to improve service delivery and user satisfaction<\/li>\n<li>Support and enhance technologies used in production, labs, and office environments<\/li>\n<\/ul>\n<p><strong>Enterprise Alignment &amp; Governance<\/strong><br \/> Bridge site needs with broader organizational IT standards<\/p>\n<ul>\n<li>Support rollout and adoption of enterprise systems and initiatives<\/li>\n<li>Participate in governance processes such as security reviews, audits, and compliance efforts<\/li>\n<li>Contribute to hardware lifecycle planning, procurement decisions, and asset management<\/li>\n<\/ul>\n<p><strong>Continuous Improvement &amp; Transformation<\/strong><br \/> Drive modernization and cost optimization efforts<\/p>\n<ul>\n<li>Identify opportunities to improve efficiency through process or technology changes<\/li>\n<li>Support implementation of new tools, upgrades, and transformation initiatives<\/li>\n<li>Promote a mindset of innovation and continuous improvement across the site<\/li>\n<\/ul>\n<hr \/>\n<p><strong>What You Bring<\/strong><\/p>\n<ul>\n<li>Experience leading IT operations in a complex, fast-moving environment (often within manufacturing or similar settings)<\/li>\n<li>Strong understanding of infrastructure, end-user technologies, and business-critical systems<\/li>\n<li>Proven ability to manage incidents, prioritize effectively, and stay composed under pressure<\/li>\n<li>Experience working with cross-functional teams and influencing stakeholders at various levels<\/li>\n<li>A problem-solving mindset with the ability to analyze issues and implement sustainable solutions<\/li>\n<li>Familiarity with managing vendors, budgets, and service performance<\/li>\n<\/ul>\n<hr \/>\n<p><strong>Nice to Have<\/strong><\/p>\n<ul>\n<li>Exposure to IT service management practices or frameworks (e.g., ITIL concepts)<\/li>\n<li>Experience with continuous improvement methodologies<\/li>\n<li>Background in environments requiring high system uptime and reliability<\/li>\n<li>Certifications or training related to infrastructure, operations, or service delivery<\/li>\n<\/ul>\n<hr \/>\n<p><strong>Success in This Role Looks Like<\/strong><\/p>\n<ul>\n<li>Systems run reliably with minimal disruption to business operations<\/li>\n<li>Incidents are handled quickly, with clear communication and lasting solutions<\/li>\n<li>Strong partnerships are built with both on-site teams and enterprise IT<\/li>\n<li>Continuous improvements lead to better performance, reduced costs, and higher satisfaction<\/li>\n<\/ul>\n<hr \/>\n<p>If you&#8217;re a hands-on IT leader who enjoys owning outcomes, building relationships, and solving real-world operational challenges, this opportunity offers the platform to make a lasting impact.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/bWtldHQuNDkyMDcuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">MKE1453149EM_1782146846<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/MKE1453149EM_1782146846\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Kenosha, Wisconsin","_application":"mkett.49207.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[537,187],"job-types":[2,293],"class_list":["post-128079","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temp-to-hire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Operations &amp; 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