{"id":128175,"date":"2026-06-23T18:45:51","date_gmt":"2026-06-23T18:45:51","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1461149-mcm_1782240351-entry-level-it-end-user-support-brownsburg-indiana\/"},"modified":"2026-06-23T20:52:11","modified_gmt":"2026-06-23T20:52:11","slug":"1461149-mcm_1782240351-entry-level-it-end-user-support-brownsburg-indiana","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1461149-mcm_1782240351-entry-level-it-end-user-support-brownsburg-indiana\/","title":{"rendered":"Entry Level IT End User Support"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1461149-MCM_1782240351\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p>This is an opportunity for an entry level IT professional to shadow experience IT end user services professionals to learn IT support in the helpdesk and desktop support area for a stable, growing Indianapolis area company. If you have basic IT support experience and\/or a desire to grow in the IT career field shadowing more experienced professionals, this is a great opportunity for you.  <\/p>\n<ul>\n<li>Must have strong organizational skills and attention to detail<\/li>\n<li>Must have the ability to follow structured processes consistently<\/li>\n<li>Must be reliable and able to manage repetitive tasks<\/li>\n<li>Must have the willingness to learn and strong work ethic<\/li>\n<li>Must be comfortable handling physical equipment<\/li>\n<li>Having a basic familiarity with Windows devices or ticketing systems is ideal<\/li>\n<li>Experience with any hands-on technical experience (school, home lab, etc.) is ideal<\/li>\n<li>Must be able to receive incoming IT equipment and verify shipments against packing slips<\/li>\n<li>Must be able to apply asset tags and maintain accurate inventory records in ServiceNow<\/li>\n<li>Must be able to prepare and ship equipment to employees using standard shipping processes<\/li>\n<li>Must be able to track devices through the full lifecycle from receiving to deployment<\/li>\n<li>Must be able to wipe and prepare returned devices for redeployment (Windows and mobile)<\/li>\n<li>Must be able to inspect, clean, and stage devices for reuse<\/li>\n<li>Must be able to fulfill requests for the internal employee refurb program via ServiceNow tickets<\/li>\n<li>Must be able to remove devices from systems such as Microsoft Intune, ScreenConnect, and other endpoint tools<\/li>\n<li>Must be able to maintain accurate device records across systems<\/li>\n<li>Must be able to support standard device retirement and redeployment workflows<\/li>\n<li>Must be able to manage and update ServiceNow tickets related to device requests and returns<\/li>\n<li>Must be able to ensure all work is documented clearly and accurately<\/li>\n<li>Must be able to coordinate with internal teams on device shipments and recovery<\/li>\n<li>Must be able to shadow Tier 2 IT technicians to learn real-world troubleshooting workflows<\/li>\n<li>Must be able to gain exposure to device provisioning, endpoint troubleshooting basics, and enterprise IT systems<\/li>\n<li>Must be able to assist Tier 2 staff with basic troubleshooting tasks as skills develop<\/li>\n<li> <\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/aW5kdHQuMjgwNjQuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1461149-MCM_1782240351<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1461149-MCM_1782240351\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Brownsburg, Indiana","_application":"indtt.28064.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[537,187],"job-types":[2,16],"class_list":["post-128175","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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