{"id":128258,"date":"2026-06-24T20:34:51","date_gmt":"2026-06-24T20:34:51","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a52743082clt_1782333291-manufacturing-customer-service-specialist-pineville-north-carolina\/"},"modified":"2026-06-24T22:48:29","modified_gmt":"2026-06-24T22:48:29","slug":"a52743082clt_1782333291-manufacturing-customer-service-specialist-pineville-north-carolina","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a52743082clt_1782333291-manufacturing-customer-service-specialist-pineville-north-carolina\/","title":{"rendered":"Manufacturing Customer Service Specialist"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A52743082CLT_1782333291\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<h3><strong>Position Overview<\/strong><\/h3>\n<p>The Customer Service Representative will support order management and customer communications in a fast-paced, team-driven environment. This role requires strong attention to detail, initiative, and the ability to work independently within a highly collaborative, open-office setting.<\/p>\n<h3><strong>Key Responsibilities<\/strong><\/h3>\n<ul>\n<li>Process and update customer orders within SAP\/ERP system<\/li>\n<li>Manage a high volume of email communication (approx. 60% of workload)<\/li>\n<li>Respond to customer inquiries via phone and email regarding order status, shipments, and product availability<\/li>\n<li>Monitor and manage shared inbox to support team coverage<\/li>\n<li>Maintain accuracy in order entry and updates to prevent errors<\/li>\n<li>Collaborate with internal teams (sales, logistics, production) to resolve issues<\/li>\n<li>Provide timely updates and ensure a high level of customer service<\/li>\n<\/ul>\n<h3><strong>Qualifications<\/strong><\/h3>\n<ul>\n<li>Prior customer service experience required<\/li>\n<li>Experience working with ERP systems (SAP strongly preferred)<\/li>\n<li>Proficiency in Microsoft 365 (Outlook, Excel, Word)<\/li>\n<li>Strong attention to detail and organizational skills<\/li>\n<li>Ability to take initiative and work independently<\/li>\n<li>Comfortable working in a small team and open-office environment<\/li>\n<\/ul>\n<h3> <\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/Y2x0YXQuOTI0NjAuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">A52743082CLT_1782333291<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A52743082CLT_1782333291\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Pineville, North Carolina","_application":"cltat.92460.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[2,293],"class_list":["post-128258","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temp-to-hire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Manufacturing Customer Service Specialist Pineville North Carolina<\/title>\n<meta name=\"description\" content=\"Manufacturing Customer Service Specialist Pineville North Carolina - Apply with Beacon Hill Staffing Services for this Manufacturing Customer Service Specialist job in Pineville, North Carolina\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/a52743082clt_1782333291-manufacturing-customer-service-specialist-pineville-north-carolina\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manufacturing Customer Service Specialist Pineville North Carolina\" \/>\n<meta property=\"og:description\" content=\"Manufacturing Customer Service Specialist Pineville North Carolina - Apply with Beacon Hill Staffing Services for this Manufacturing Customer Service Specialist job in Pineville, North Carolina\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/a52743082clt_1782333291-manufacturing-customer-service-specialist-pineville-north-carolina\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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