{"id":128312,"date":"2026-06-25T16:32:09","date_gmt":"2026-06-25T16:32:09","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1464288_1782405129-customer-service-representative-contract-to-hire-plymouth-minnesota\/"},"modified":"2026-06-25T18:56:36","modified_gmt":"2026-06-25T18:56:36","slug":"1464288_1782405129-customer-service-representative-contract-to-hire-plymouth-minnesota","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1464288_1782405129-customer-service-representative-contract-to-hire-plymouth-minnesota\/","title":{"rendered":"Customer Service Representative (Contract-to-Hire)"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1464288_1782405129\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p><strong>Customer Service Representative (Contract-to-Hire)<\/strong><\/p>\n<p><strong>Location:<\/strong> Plymouth, MN (Hybrid &#8211; 4 days onsite, 1 day remote)<br \/> <strong>Schedule:<\/strong> Monday-Friday, 8:00 AM &#8211; 5:00 PM<br \/> <strong>Pay:<\/strong> $24\/hour<br \/> <strong>Employment Type:<\/strong> Contract-to-Hire<\/p>\n<p><strong>About the Opportunity<\/strong><br \/> Beacon Hill&#8217;s client is seeking a Customer Service Representative to deliver high-quality support and create a seamless customer experience across multiple communication channels. This individual will serve as a key point of contact for customers, assisting with questions, troubleshooting issues, and guiding them through the ordering process. This role offers the opportunity to work in a fast-paced, collaborative environment while building strong customer relationships.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Interact with customers in a professional and positive manner via phone, email, and live chat, ensuring a consistent and high-quality experience<\/li>\n<li>Respond to questions related to products, orders, and general inquiries, while developing a strong understanding of offerings to communicate information clearly and accurately<\/li>\n<li>Provide timely follow-up and resolution to customer concerns, addressing issues effectively and escalating more complex situations when appropriate<\/li>\n<li>Assist customers with completing purchases by identifying their needs, making recommendations, and supporting both online and in-store order processes<\/li>\n<li>Partner with internal teams to coordinate order-related updates, account support, and customer requests, ensuring information is communicated accurately and efficiently<\/li>\n<li>Handle inquiries related to order status, discrepancies, and general support needs for both digital and in-person transactions<\/li>\n<li>Record details of customer interactions, including issues and resolutions, to maintain accurate documentation and help identify opportunities for process improvements<\/li>\n<li>Support team operations by answering internal questions, assisting leadership as needed, and contributing to overall team success<\/li>\n<li>Maintain strong communication with customers and internal stakeholders while managing multiple priorities in a fast-paced environment<\/li>\n<li>Complete additional responsibilities and special projects as assigned<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Previous experience in customer service or retail preferred<\/li>\n<li>Strong verbal and written communication skills<\/li>\n<li>Proven problem-solving ability with strong attention to detail<\/li>\n<li>Ability to manage multiple tasks and prioritize effectively<\/li>\n<li>Comfortable navigating computer systems and multiple platforms<\/li>\n<li>Positive, team-oriented mindset with a willingness to learn<\/li>\n<\/ul>\n<p><strong>Work Environment &amp; Physical Requirements<\/strong><\/p>\n<ul>\n<li>Primarily sedentary role with extended periods of sitting and computer use<\/li>\n<li>Frequent use of phone, email, messaging platforms, and video conferencing tools<\/li>\n<li>Regular communication with customers and internal teams<\/li>\n<li>Moderate office noise environment<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5taW4uMzgwNDguMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1464288_1782405129<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1464288_1782405129\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Plymouth, Minnesota","_application":"adminmin.38048.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[2,293],"class_list":["post-128312","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temp-to-hire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Representative (Contract-to-Hire) Plymouth Minnesota<\/title>\n<meta name=\"description\" content=\"Customer Service Representative (Contract-to-Hire) Plymouth Minnesota - Apply with Beacon Hill Staffing Services for this Customer Service Representative (Contract-to-Hire) job in Plymouth, Minnesota\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/1464288_1782405129-customer-service-representative-contract-to-hire-plymouth-minnesota\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Representative (Contract-to-Hire) Plymouth Minnesota\" \/>\n<meta property=\"og:description\" content=\"Customer Service Representative (Contract-to-Hire) Plymouth Minnesota - Apply with Beacon Hill Staffing Services for this Customer Service Representative (Contract-to-Hire) job in Plymouth, Minnesota\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/1464288_1782405129-customer-service-representative-contract-to-hire-plymouth-minnesota\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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