{"id":128848,"date":"2026-07-08T14:17:45","date_gmt":"2026-07-08T14:17:45","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1451232_1783520265-servicenow-sr-developer-colorado-springs-colorado\/"},"modified":"2026-07-08T15:47:05","modified_gmt":"2026-07-08T15:47:05","slug":"1451232_1783520265-servicenow-sr-developer-colorado-springs-colorado","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1451232_1783520265-servicenow-sr-developer-colorado-springs-colorado\/","title":{"rendered":"ServiceNow Sr. Developer"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1451232_1783520265\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p style=\"font-weight: 400;\"><strong>THIS ROLE REQUIRES A DoD OR DoW SECRET CLEARANCE TO START<\/strong><\/p>\n<p style=\"font-weight: 400;\">We are seeking a highly skilled and motivated senior-level ServiceNow Software Developer with a focus on IT Service Management (ITSM) with expanding responsibilities into ITOM and ITAM. As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients&#8217; service delivery, incident resolution, and overall IT service operations. You will serve as a technical leader, mentoring junior developers and driving architectural decisions across ITSM implementations while preparing for ITOM\/ITAM expansion.<\/p>\n<p style=\"font-weight: 400;\"><strong>Key Responsibilities:<\/strong><\/p>\n<ul style=\"font-weight: 400;\">\n<li>Develop and configure ServiceNow applications using ITSM modules (Incident, Problem, Change, Request Management), ensuring alignment with clients&#8217; strategic goals and requirements.<\/li>\n<li>Lead the design and architecture of complex ITSM solutions, establishing development standards and best practices across the team.<\/li>\n<li>Mentor and provide technical guidance to junior and mid-level developers on ITSM implementations.<\/li>\n<li>Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions.<\/li>\n<li>Architect and optimize ITSM processes including advanced SLA management, assignment rules, escalation procedures, and notification workflows.<\/li>\n<li>Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow.<\/li>\n<li>Understand the uses and abilities of App Engine Studio (AES) within ServiceNow.<\/li>\n<li>Customize and enhance ServiceNow&#8217;s ITSM features, workflows, and functionalities to meet the unique needs of our clients.<\/li>\n<li>Design and implement enterprise-level knowledge management solutions to support incident resolution and self-service.<\/li>\n<li>Thorough understanding and strong ability to create catalog items and customize workflows.<\/li>\n<li>Develop and maintain comprehensive reporting and dashboards to provide executive visibility into ITSM performance metrics and KPIs.<\/li>\n<li>Conduct system testing, troubleshooting, and debugging to ensure the highest level of quality and performance.<\/li>\n<li>Provide technical support and maintenance for ServiceNow implementations, ensuring system stability and uptime.<\/li>\n<li>Continuously stay updated with the latest ServiceNow features, best practices, and industry trends to drive innovation and improvement.<\/li>\n<li>Support roadmap planning for ITOM (Discovery, Service Mapping, Event Management) and ITAM (Hardware\/Software Asset Management) implementations.<\/li>\n<li>Participate in CMDB health initiatives to ensure data integrity and readiness for ITOM\/ITAM expansion.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Requirements:<\/strong><\/p>\n<ul style=\"font-weight: 400;\">\n<li>7+ years of experience in ServiceNow development and configuration, with a strong focus on ITSM modules.<\/li>\n<li>3+ years of experience in a senior or lead developer capacity.<\/li>\n<li>Proficiency in scripting languages such as JavaScript, GlideScript, and PowerShell.<\/li>\n<li>Expert-level understanding of ITIL frameworks and ITSM best practices; working knowledge of ITOM and ITAM concepts.<\/li>\n<li>Experience with REST\/SOAP APIs, Web Services, and integrations with third-party systems.<\/li>\n<li>Expert-level experience configuring SLAs, OLAs, and advanced workflow automation within ITSM.<\/li>\n<li>Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.<\/li>\n<li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.<\/li>\n<li>Demonstrated ability to mentor junior team members and lead technical discussions with stakeholders.<\/li>\n<li>Current ServiceNow Certified System Administrator (CSA) required and will be verified.<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Preferred Skills:<\/strong><\/p>\n<ul style=\"font-weight: 400;\">\n<li>Experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics for ITSM.<\/li>\n<li>Familiarity with Agent Workspace and Configurable Workspace customization.<\/li>\n<li>Foundational knowledge of ITOM (Discovery, Service Mapping, Event Management) and ITAM (HAM, SAM) for future implementation phases.<\/li>\n<li>Understanding of CMDB architecture, CI relationships, and data quality best practices.<\/li>\n<li>Knowledge of Agile\/Scrum methodologies and project management tools.<\/li>\n<li>Experience with ServiceNow platform upgrades and DevOps practices.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/ZGVudC4xNDk5NC4xMjU4NEBiZWFjb25oaWxsLmFwbGl0cmFrLmNvbQ.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1451232_1783520265<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1451232_1783520265\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Colorado Springs, Colorado","_application":"dent.14994.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[685,285],"job-types":[2],"class_list":["post-128848","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ServiceNow Sr. Developer Colorado Springs Colorado<\/title>\n<meta name=\"description\" content=\"ServiceNow Sr. Developer Colorado Springs Colorado - Apply with Beacon Hill Staffing Services for this ServiceNow Sr. Developer job in Colorado Springs, Colorado\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/1451232_1783520265-servicenow-sr-developer-colorado-springs-colorado\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceNow Sr. Developer Colorado Springs Colorado\" \/>\n<meta property=\"og:description\" content=\"ServiceNow Sr. Developer Colorado Springs Colorado - Apply with Beacon Hill Staffing Services for this ServiceNow Sr. Developer job in Colorado Springs, Colorado\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/1451232_1783520265-servicenow-sr-developer-colorado-springs-colorado\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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