{"id":129104,"date":"2026-07-13T15:15:40","date_gmt":"2026-07-13T15:15:40","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/t1463369bcc_1783955740-senior-it-support-engineer-boston-massachusetts\/"},"modified":"2026-07-16T03:16:15","modified_gmt":"2026-07-16T03:16:15","slug":"t1463369bcc_1783955740-desktop-support-engineer-boston-massachusetts","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/t1463369bcc_1783955740-desktop-support-engineer-boston-massachusetts\/","title":{"rendered":"Desktop Support Engineer"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/T1463369BCC_1783955740\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p>We are seeking an experienced IT Support Engineer to join a fast-paced IT team in Boston. This individual will serve as a technical resource, providing hands-on desktop and end-user support while contributing to key IT initiatives and projects. The ideal candidate will be a strong problem solver, an effective communicator, and a mentor to junior team members.<\/p>\n<p> <strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Provide both deskside and remote technical support to end users.<\/li>\n<li>Troubleshoot and resolve hardware, software, network, and connectivity issues.<\/li>\n<li>Manage employee onboarding and offboarding, including account provisioning and equipment setup.<\/li>\n<li>Configure, deploy, and support laptops and end-user devices.<\/li>\n<li>Maintain accurate documentation and ensure timely updates to support tickets.<\/li>\n<li>Collaborate with IT teams to support ongoing projects and process improvements.<\/li>\n<li>Mentor and provide guidance to junior support engineers.<\/li>\n<li>Deliver exceptional customer service while communicating technical information clearly and professionally.<\/li>\n<\/ul>\n<p><strong> Required Qualifications<\/strong><\/p>\n<ul>\n<li>Strong experience supporting enterprise IT environments.<\/li>\n<li>Hands-on experience with:<\/li>\n<ul>\n<li>Microsoft Entra ID<\/li>\n<li>Microsoft Intune<\/li>\n<li>Active Directory<\/li>\n<\/ul>\n<li>Experience configuring and deploying laptops and end-user devices.<\/li>\n<li>Ability to read, understand, troubleshoot, and make modifications to PowerShell and\/or Python scripts (development experience is not required).<\/li>\n<li>Knowledge of networking fundamentals and troubleshooting techniques.<\/li>\n<li>Excellent communication, customer service, and interpersonal skills.<\/li>\n<li>Strong analytical and problem-solving abilities with a user-focused approach.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YnR0LjAzMDQ4LjEyNTg0QGJlYWNvbmhpbGwuYXBsaXRyYWsuY29t.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">T1463369BCC_1783955740<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/T1463369BCC_1783955740\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Boston, Massachusetts","_application":"btt.03048.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[537,187],"job-types":[2,16],"class_list":["post-129104","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Desktop Support Engineer Boston Massachusetts<\/title>\n<meta name=\"description\" content=\"Desktop Support Engineer Boston Massachusetts - Apply with Beacon Hill Staffing Services for this Desktop Support Engineer job in Boston, Massachusetts\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/t1463369bcc_1783955740-desktop-support-engineer-boston-massachusetts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Desktop Support Engineer Boston Massachusetts\" \/>\n<meta property=\"og:description\" content=\"Desktop Support Engineer Boston Massachusetts - Apply with Beacon Hill Staffing Services for this Desktop Support Engineer job in Boston, Massachusetts\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/t1463369bcc_1783955740-desktop-support-engineer-boston-massachusetts\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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