{"id":131227,"date":"2026-08-19T11:58:36","date_gmt":"2026-08-19T11:58:36","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1470898_1787140716-customer-service-sales-ops-support-onsite-plymouth-minnesota\/"},"modified":"2026-08-19T15:16:53","modified_gmt":"2026-08-19T15:16:53","slug":"1470898_1787140716-customer-service-sales-ops-support-onsite-plymouth-minnesota","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1470898_1787140716-customer-service-sales-ops-support-onsite-plymouth-minnesota\/","title":{"rendered":"Customer Service\/Sales Ops Support (Onsite)"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1470898_1787140716\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<\/p>\n<div>\n<h1>Customer Service\/Sales Ops Support<\/h1>\n<p><strong>Location:<\/strong> Plymouth, MN (Full-Time Onsite)<br \/> <strong>Schedule:<\/strong> Monday-Friday, 8:00 AM-5:00 PM<br \/> <strong>Compensation:<\/strong> $24.00\/hour, depending on experience<br \/> <strong>Employment Type:<\/strong> Contract-to-Hire<\/p>\n<h2>About the Opportunity<\/h2>\n<p>Beacon Hill&#8217;s client is seeking a Customer Service\/Sales Ops Support professional to join their team in Plymouth, MN. This role is ideal for someone who enjoys helping customers, solving problems, and supporting sales and operational processes in a fast-paced environment. The successful candidate will serve as a key point of contact for customers and internal teams, ensuring a positive experience across phone, email, and online communication channels while assisting with order management and sales support activities.<\/p>\n<h2>Key Responsibilities<\/h2>\n<ul>\n<li>Deliver exceptional customer service across phone, email, and online chat channels.<\/li>\n<li>Respond to customer questions regarding products, orders, account information, and general inquiries.<\/li>\n<li>Provide accurate information about product features, benefits, and recommended usage.<\/li>\n<li>Manage customer communications in a professional, efficient, and timely manner.<\/li>\n<li>Troubleshoot customer concerns and resolve issues while maintaining a positive customer experience.<\/li>\n<li>Escalate complex situations to the appropriate teams when necessary.<\/li>\n<li>Record and document customer concerns, trends, and resolutions to support continuous improvement efforts.<\/li>\n<li>Assist customers with placing orders and navigating purchasing options.<\/li>\n<li>Identify opportunities to recommend additional products or services when appropriate.<\/li>\n<li>Support ecommerce-related inquiries, including order status updates and account assistance.<\/li>\n<li>Coordinate online order information with internal teams to facilitate accurate processing.<\/li>\n<li>Partner with various departments throughout the organization to ensure customer needs are met.<\/li>\n<li>Maintain professional communication with customers, field locations, and corporate personnel.<\/li>\n<li>Provide administrative and operational support to department leadership as needed.<\/li>\n<li>Complete additional projects and responsibilities assigned by management.<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>Previous customer service, retail, sales support, or related experience preferred.<\/li>\n<li>Strong verbal and written communication skills.<\/li>\n<li>Excellent problem-solving and customer relationship management abilities.<\/li>\n<li>Highly organized with strong attention to detail.<\/li>\n<li>Ability to prioritize multiple tasks and work effectively in a fast-paced environment.<\/li>\n<li>Comfortable using computer systems, business applications, and customer support tools.<\/li>\n<li>Positive attitude, strong work ethic, and willingness to learn.<\/li>\n<li>Ability to collaborate effectively with teammates and cross-functional departments.<\/li>\n<\/ul>\n<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5taW4uMTYyODguMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1470898_1787140716<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1470898_1787140716\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Plymouth, Minnesota","_application":"adminmin.16288.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,549,191,174],"job-types":[2,293],"class_list":["post-131227","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temp-to-hire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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