{"id":131309,"date":"2026-08-19T21:51:18","date_gmt":"2026-08-19T21:51:18","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1469873_1787176278-contract-customer-service-rep-onsite-new-hope-mn-new-hope-minnesota\/"},"modified":"2026-08-20T00:16:32","modified_gmt":"2026-08-20T00:16:32","slug":"1469873_1787176278-contract-customer-service-rep-onsite-new-hope-mn-new-hope-minnesota","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1469873_1787176278-contract-customer-service-rep-onsite-new-hope-mn-new-hope-minnesota\/","title":{"rendered":"Contract Customer Service Rep (Onsite &#8211; New Hope, MN)"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1469873_1787176278\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<\/p>\n<div>\n<h1>Contract Customer Service Representative<\/h1>\n<p><strong>Location:<\/strong> 100% Onsite, Monday-Friday in office (New Hope, MN)<br \/> <strong>Schedule:<\/strong> 8:00 AM &#8211; 4:30 PM<br \/> <strong>Employment Type:<\/strong> Long-Term Contract (minimum 4-6 month commitment)<br \/> <strong>Compensation:<\/strong> $23.00 &#8211; $26.00 per hour, depending on experience<\/p>\n<h2>Position Overview<\/h2>\n<p>Beacon Hill Staffing&#8217;s client is looking for a Customer Service Representative to support order processing, customer inquiries, and administrative functions within a busy order management environment. This position requires strong communication skills, attention to detail, and the ability to navigate multiple computer systems while providing exceptional service to internal and external customers.<\/p>\n<p>The ideal candidate is computer-savvy, a quick learner, and enjoys working with a highly engaged and collaborative team.<\/p>\n<h2>Key Responsibilities<\/h2>\n<ul>\n<li>Process and enter customer orders across multiple platforms and systems.<\/li>\n<li>Handle inbound customer calls and respond to inquiries with professionalism and accuracy.<\/li>\n<li>Review, update, and maintain customer orders to ensure timely fulfillment.<\/li>\n<li>Access purchase orders and supporting documentation through internal systems.<\/li>\n<li>Enter sample requests and support various order entry activities.<\/li>\n<li>Assist the Order Management team with daily reporting and order maintenance tasks.<\/li>\n<li>Research order exceptions, identify processing errors, and apply appropriate corrections.<\/li>\n<li>Work closely with internal departments to resolve order-related issues and improve customer outcomes.<\/li>\n<li>Communicate effectively through email and Microsoft Teams regarding order status, questions, and escalations.<\/li>\n<li>Support urgent order requests, changes, and cancellations.<\/li>\n<li>Maintain accurate customer and account information within company systems.<\/li>\n<li>Provide backup assistance for additional order processing workflows as needed.<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>Previous customer service experience in a professional office, business, manufacturing, distribution, or related environment.<\/li>\n<li>Strong written and verbal communication skills.<\/li>\n<li>Comfortable managing a high volume of emails and daily customer interactions.<\/li>\n<li>Ability to navigate multiple computer screens, systems, and applications simultaneously.<\/li>\n<li>Excellent organizational skills and attention to detail.<\/li>\n<li>Strong problem-solving abilities and ability to work independently.<\/li>\n<li>Professional phone presence and strong interpersonal skills.<\/li>\n<li>Ability to learn new systems and processes quickly.<\/li>\n<\/ul>\n<h2>Preferred Qualifications<\/h2>\n<ul>\n<li>Experience with order entry or order management processes.<\/li>\n<li>Experience using JD Edwards (JDE), Esker, or similar ERP\/order entry systems.<\/li>\n<li>Experience supporting customers in manufacturing, distribution, or product-based organizations.<\/li>\n<li>Experience processing orders for state or federal government accounts.<\/li>\n<\/ul>\n<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5taW4uNzE3NTYuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1469873_1787176278<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1469873_1787176278\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"New Hope, Minnesota","_application":"adminmin.71756.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,549,191,174],"job-types":[2,16],"class_list":["post-131309","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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