{"id":132346,"date":"2026-09-09T00:08:06","date_gmt":"2026-09-09T00:08:06","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1473609_1788912486-customer-service-specialist-minneapolis-minnesota\/"},"modified":"2026-09-09T02:15:59","modified_gmt":"2026-09-09T02:15:59","slug":"1473609_1788912486-customer-service-specialist-minneapolis-minnesota","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1473609_1788912486-customer-service-specialist-minneapolis-minnesota\/","title":{"rendered":"Customer Service Specialist"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1473609_1788912486\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<h1>Customer Service Specialist<\/h1>\n<p><strong>Location: Minneapolis, MN<\/strong> | <strong>Full-Time | Onsite<\/strong><\/p>\n<p><strong>Format: Temporary Contract | <\/strong><strong>6-12 Months <\/strong><\/p>\n<p><strong>Pay:<\/strong> $22-$25 an hour, depending on experience<\/p>\n<p>Beacon Hill is seeking a detail-oriented <strong>Customer Service Specialist<\/strong> to support a large-scale customer migration initiative impacting approximately 27,000 customer accounts. This position will play a key role in an ERP consolidation project, helping to transition customers from multiple legal entities into a single purchasing entity. The ideal candidate will have strong customer service experience, excellent organizational skills, and the ability to manage detailed data review and customer communications.<\/p>\n<h2>Key Responsibilities<\/h2>\n<ul>\n<li>Review and validate customer account information across multiple ERP systems.<\/li>\n<li>Audit customer records, including account names, addresses, and related data.<\/li>\n<li>Utilize approved templates, FAQs, and communication materials to notify customers of upcoming changes.<\/li>\n<li>Communicate directly with customers via phone and email regarding account transitions and required actions.<\/li>\n<li>Create and maintain tracking spreadsheets to monitor migration progress and outstanding items.<\/li>\n<li>Partner with IT teams and project stakeholders to submit and track data updates and system changes.<\/li>\n<li>Document customer interactions, migration status updates, and project milestones.<\/li>\n<li>Support a smooth and positive customer experience throughout the migration process.<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>2+ years of experience in customer service, account support, project coordination, operations, administrative support, or a related field.<\/li>\n<li>Strong attention to detail and accuracy.<\/li>\n<li>Excellent written and verbal communication skills.<\/li>\n<li>Proficiency in Microsoft Excel and data tracking.<\/li>\n<li>Comfortable communicating with customers by phone and email.<\/li>\n<li>Ability to work both independently and collaboratively with cross-functional teams.<\/li>\n<li>Experience working with ERP systems or customer data management is a plus.<\/li>\n<\/ul>\n<p>If you are highly organized, customer-focused, and enjoy supporting large-scale projects, we encourage you to apply today.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5taW4uMTg3ODcuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1473609_1788912486<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1473609_1788912486\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Minneapolis, Minnesota","_application":"adminmin.18787.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[2,16],"class_list":["post-132346","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Specialist Minneapolis Minnesota<\/title>\n<meta name=\"description\" content=\"Customer Service Specialist Minneapolis Minnesota - Apply with Beacon Hill Staffing Services for this Customer Service Specialist job in Minneapolis, Minnesota\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/1473609_1788912486-customer-service-specialist-minneapolis-minnesota\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Specialist Minneapolis Minnesota\" \/>\n<meta property=\"og:description\" content=\"Customer Service Specialist Minneapolis Minnesota - Apply with Beacon Hill Staffing Services for this Customer Service Specialist job in Minneapolis, Minnesota\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/1473609_1788912486-customer-service-specialist-minneapolis-minnesota\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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