{"id":134154,"date":"2026-10-07T22:53:57","date_gmt":"2026-10-07T22:53:57","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1477368_1791413637-member-services-representative-hybrid-milwaukee-wisconsin\/"},"modified":"2026-10-08T01:13:38","modified_gmt":"2026-10-08T01:13:38","slug":"1477368_1791413637-member-services-representative-hybrid-milwaukee-wisconsin","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1477368_1791413637-member-services-representative-hybrid-milwaukee-wisconsin\/","title":{"rendered":"Member Services Representative (Hybrid)"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1477368_1791413637\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<h1>Member Services Representative<\/h1>\n<p><strong>Milwaukee, WI | Contract-to-Hire Opportunity<\/strong><br \/> <strong>Pay: $22-$23\/hour<\/strong><br \/> <strong>Schedule: Monday-Thursday Onsite (8:00 AM-4:30 PM) | Friday Remote (7:30 AM-1:30 PM)<\/strong><\/p>\n<p>Beacon Hill is partnering with a respected financial services organization to identify a customer-focused Member Services Representative for their Milwaukee office. This role offers the opportunity to support members, advisors, and internal stakeholders while serving as a key point of contact within a fast-paced operations environment. The position is approved through 2027 with potential to go longer.<\/p>\n<h2>Key Responsibilities<\/h2>\n<ul>\n<li>Serve as a primary contact in a high-volume call center environment, professionally handling and directing incoming calls.<\/li>\n<li>Respond to member inquiries and process transactions accurately and efficiently.<\/li>\n<li>Generate correspondence, forms, and documentation as needed.<\/li>\n<li>Proactively resolve member and claims-related issues while maintaining clear communication regarding next steps and status updates.<\/li>\n<li>Review reports and complete required operational processing activities.<\/li>\n<li>Collaborate with members, advisors, and internal teams to ensure exceptional service delivery.<\/li>\n<li>Participate in special projects and contribute to process improvement initiatives designed to enhance efficiency and support organizational growth.<\/li>\n<li>Maintain accurate records and ensure timely follow-up on service requests.<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>Associate&#8217;s or Bachelor&#8217;s degree preferred, or equivalent customer service and\/or insurance operations experience.<\/li>\n<li>Previous experience in customer service, member services, call center, financial services, insurance, or related environments.<\/li>\n<li>Bilingual Spanish skills are preferred.<\/li>\n<li>Strong communication and interpersonal skills with the ability to adapt to various audiences.<\/li>\n<li>Highly organized with exceptional attention to detail.<\/li>\n<li>Ability to prioritize competing responsibilities in a fast-paced environment.<\/li>\n<li>Demonstrated ability to work independently while contributing effectively within a team setting.<\/li>\n<li>Proven track record of process improvement, problem-solving, and delivering excellent customer service.<\/li>\n<\/ul>\n<p>If you thrive in a customer-focused environment and enjoy helping people while supporting operational excellence, we&#8217;d love to hear from you. Apply today to learn more about this exciting opportunity through Beacon Hill.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5taW4uMjIyMDkuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">1477368_1791413637<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1477368_1791413637\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Milwaukee, Wisconsin","_application":"adminmin.22209.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,191],"job-types":[2,16],"class_list":["post-134154","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Member Services Representative (Hybrid) Milwaukee Wisconsin<\/title>\n<meta name=\"description\" content=\"Member Services Representative (Hybrid) Milwaukee Wisconsin - Apply with Beacon Hill Staffing Services for this Member Services Representative (Hybrid) job in Milwaukee, Wisconsin\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/1477368_1791413637-member-services-representative-hybrid-milwaukee-wisconsin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Member Services Representative (Hybrid) Milwaukee Wisconsin\" \/>\n<meta property=\"og:description\" content=\"Member Services Representative (Hybrid) Milwaukee Wisconsin - Apply with Beacon Hill Staffing Services for this Member Services Representative (Hybrid) job in Milwaukee, Wisconsin\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/1477368_1791413637-member-services-representative-hybrid-milwaukee-wisconsin\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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