{"id":134492,"date":"2026-10-14T14:53:47","date_gmt":"2026-10-14T14:53:47","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a1478042dc-temp_1791989627-call-center-representative-20-hr-richmond-va-richmond-virginia\/"},"modified":"2026-10-14T17:47:55","modified_gmt":"2026-10-14T17:47:55","slug":"a1478042dc-temp_1791989627-call-center-representative-20-hr-richmond-va-richmond-virginia","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a1478042dc-temp_1791989627-call-center-representative-20-hr-richmond-va-richmond-virginia\/","title":{"rendered":"Call Center Representative &#8211; $20\/hr &#8211; Richmond, VA"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1478042DC-Temp_1791989627\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p><strong>Our client is seeking a Call Center Representative to join their team on a temporary to permanent basis in Richmond, Virginia.<\/strong><\/p>\n<p><strong>About The Job:<\/strong><\/p>\n<ul>\n<li>Provide customer service support in an inbound contact center with a focus on insurance claims<\/li>\n<li>Assist customers with initiating claims and answering questions regarding claims, policies, and accounts<\/li>\n<li>Provide timely and accurate assistance to customers and business partners by phone, email, and\/or chat<\/li>\n<li>Explain and help resolve complex customer inquiries while delivering a positive service experience<\/li>\n<li>Navigate multiple systems while handling approximately 35-50 inbound calls per day<\/li>\n<li>Meet established contact center service and quality standards<\/li>\n<li>Complete required training and cross-training to support additional product areas<\/li>\n<\/ul>\n<p><strong>About You:<\/strong><\/p>\n<ul>\n<li>1+ year of call center\/customer service experience preferred<\/li>\n<li>Previous financial services or insurance experience is a plus<\/li>\n<li>Excellent verbal and written communication skills with professional phone etiquette<\/li>\n<li>Strong customer service mindset with active listening and problem-solving skills<\/li>\n<li>Reliable, punctual, dependable, and able to maintain confidentiality<\/li>\n<li>Strong computer skills with the ability to navigate multiple systems simultaneously<\/li>\n<li>Highly organized with strong attention to detail and time-management skills<\/li>\n<li>Must be available for the entire first 6 weeks of training with no time off<\/li>\n<li>Must have reliable wired internet that meets the required technical specifications<\/li>\n<\/ul>\n<p><strong>About The Position: <\/strong><\/p>\n<ul>\n<li>Start Date: November 16, 2026<\/li>\n<li>1-year contract through November 19, 2027<\/li>\n<li>Potential for permanent conversion<\/li>\n<li>$20\/hr<\/li>\n<li>Must be available between 8:00 AM-7:00 PM ET<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/ZGNhdC41OTc2MS4xMjU4NEBiZWFjb25oaWxsLmFwbGl0cmFrLmNvbQ.gif\"><\/p>\n<p><span style=\"color: #ffffff;\">A1478042DC-Temp_1791989627<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1478042DC-Temp_1791989627\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Richmond, Virginia","_application":"dcat.59761.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,172],"job-types":[2],"class_list":["post-134492","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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