{"id":135505,"date":"2026-10-30T17:50:59","date_gmt":"2026-10-30T17:50:59","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/1479891_1793382659-customer-support-specialist-vernon-hills-illinois\/"},"modified":"2026-10-30T19:43:01","modified_gmt":"2026-10-30T19:43:01","slug":"1479891_1793382659-customer-support-specialist-vernon-hills-illinois","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/1479891_1793382659-customer-support-specialist-vernon-hills-illinois\/","title":{"rendered":"Customer Support Specialist"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1479891_1793382659\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p><strong>Billing\/Insurance Support<\/strong><\/p>\n<p><strong>Location:<\/strong> Vernon Hills, IL<\/p>\n<p><strong>Schedule:<\/strong> Onsite 5 days\/week<\/p>\n<p><strong>Hours:<\/strong> 8:30 AM-5:00 PM, with some flexibility<\/p>\n<p><strong>Type:<\/strong> Temp-to-perm<\/p>\n<p><strong>Pay:<\/strong> $20-$22\/hour<\/p>\n<p><strong>Position Overview<\/strong><\/p>\n<p>This role supports the day-to-day operations of the billing and insurance department. A clinical background is not required, but ideally we&#8217;re looking for someone who has handled claims, EOBs, denials, and insurance follow-up.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Post payments, deductibles, and adjustments to patient accounts accurately and efficiently<\/li>\n<li>Bill patients based on out-of-pocket quotes and insurance allowances<\/li>\n<li>Submit original, corrected, and secondary insurance claims<\/li>\n<li>Follow up with insurance companies on denied claims and assist with appeals<\/li>\n<li>Respond to billing and payment questions from patients, insurance companies, sales representatives, and doctors&#8217; offices<\/li>\n<li>Stay current on insurance guidelines and policies<\/li>\n<li>Work with CPT and diagnostic coding<\/li>\n<li>Scan and maintain EOBs and related documentation in patient accounts<\/li>\n<li>Provide backup support to the billing\/insurance team as needed<\/li>\n<\/ul>\n<p><strong>Ideal Background<\/strong><\/p>\n<ul>\n<li>Medical billing or healthcare insurance experience preferred, but a clinical background is not required<\/li>\n<li>Experience with claims processing\/submission, EOBs, denials, appeals, and insurance follow-up<\/li>\n<li>Payment posting and patient account experience<\/li>\n<li>Exposure to CPT and diagnostic coding is helpful<\/li>\n<li>Strong attention to detail and comfort communicating with insurance companies and patients<\/li>\n<li>Ability to learn a detailed process and genuine interest in a temp-to-perm opportunity<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YWRtaW5nbG4uMDY0MjQuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff\">1479891_1793382659<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/1479891_1793382659\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Vernon Hills, Illinois","_application":"admingln.06424.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,200],"job-types":[2,293],"class_list":["post-135505","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temp-to-hire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Support Specialist Vernon Hills Illinois<\/title>\n<meta name=\"description\" content=\"Customer Support Specialist Vernon Hills Illinois - Apply with Beacon Hill Staffing Services for this Customer Support Specialist job in Vernon Hills, Illinois\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/1479891_1793382659-customer-support-specialist-vernon-hills-illinois\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support Specialist Vernon Hills Illinois\" \/>\n<meta property=\"og:description\" content=\"Customer Support Specialist Vernon Hills Illinois - Apply with Beacon Hill Staffing Services for this Customer Support Specialist job in Vernon Hills, Illinois\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/1479891_1793382659-customer-support-specialist-vernon-hills-illinois\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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