{"id":135579,"date":"2026-11-02T16:24:28","date_gmt":"2026-11-02T16:24:28","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a1480263ny-perm_1793636667-hospitality-team-manager-new-york-new-york\/"},"modified":"2026-11-02T18:15:03","modified_gmt":"2026-11-02T18:15:03","slug":"a1480263ny-perm_1793636667-hospitality-team-manager-new-york-new-york","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a1480263ny-perm_1793636667-hospitality-team-manager-new-york-new-york\/","title":{"rendered":"Hospitality Team Manager"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1480263NY-Perm_1793636667\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p style=\"font-weight: 400\">Our client is seeking an experienced Hospitality Team Manager to lead a large reception and hospitality team within a fast-paced corporate financial services environment. This hands-on leadership role is ideal for someone who is passionate about developing people, maintaining exceptional service standards, and creating a consistent guest and employee experience. The ideal candidate is patient, confident, and relationship-oriented, with strong emotional intelligence and the ability to coach, motivate, and hold team members accountable while remaining willing to step into daily operations when needed. Hours are generally 8:00am\/8:30am-5:00pm, and the role is fully onsite five days per week.<\/p>\n<p style=\"font-weight: 400\"><strong>Key Responsibilities:<\/strong><\/p>\n<ul style=\"font-weight: 400\">\n<li>Lead and develop a team of 12-15 receptionists and hospitality coordinators, including scheduling, coverage, onboarding, training, coaching, and performance management<\/li>\n<li>Oversee front-of-house operations, ensuring consistently high standards across reception, guest services, conference spaces, meetings, and hospitality areas<\/li>\n<li>Serve as the primary escalation point for day-to-day team and service issues while providing hands-on operational coverage during high-volume periods<\/li>\n<li>Build standardized training, procedures, and service expectations while identifying opportunities to improve efficiency, consistency, and the overall workplace experience<\/li>\n<li>Partner with facilities, catering, events, security, building management, and vendors to ensure seamless execution of meetings, events, and daily office operations<\/li>\n<li>Lead hospitality projects and initiatives from planning through implementation, including team communication, training, stakeholder coordination, and ongoing process improvement<\/li>\n<\/ul>\n<p style=\"font-weight: 400\"><strong>Qualifications:<\/strong><\/p>\n<ul style=\"font-weight: 400\">\n<li>Bachelor&#8217;s degree required<\/li>\n<li>3+ years of hospitality, workplace experience, facilities, events, or related corporate operations experience<\/li>\n<li>3+ years of people management experience with demonstrated success coaching, developing, motivating, and managing performance across a team<\/li>\n<li>Strong project management and organizational skills with the ability to manage competing priorities in a fast-paced environment<\/li>\n<li>Excellent communication and interpersonal skills with strong emotional intelligence, sound judgment, and confidence handling difficult conversations<\/li>\n<li>Tech-savvy, hands-on leader with Microsoft Office proficiency, vendor management experience, and a strong sense of accountability and ownership<\/li>\n<\/ul>\n<p style=\"font-weight: 400\"><strong>Compensation\/Benefits:<\/strong><\/p>\n<ul style=\"font-weight: 400\">\n<li>Up to $93.6K-$99.84K base salary + bonus opportunity<\/li>\n<li>Multiple medical, dental, and vision plan options, plus life insurance and short- and long-term disability coverage<\/li>\n<li>401(k) plan with company match<\/li>\n<li>PTO package<\/li>\n<li>Pre-tax commuter benefits<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/bnljYXAuMzc3NjEuMTI1ODRAYmVhY29uaGlsbC5hcGxpdHJhay5jb20.gif\"><\/p>\n<p><span style=\"color: #ffffff\">A1480263NY-Perm_1793636667<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1480263NY-Perm_1793636667\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"New York, New York","_application":"nycap.37761.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,172],"job-types":[18,2],"class_list":["post-135579","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-direct-permanent","job-type-full-time"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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