{"id":151107,"date":"2026-11-13T16:03:50","date_gmt":"2026-11-13T16:03:50","guid":{"rendered":"https:\/\/bhsg.com\/jobs\/job\/a1481723so_1794585829-enrollment-contact-representative-dedham-massachusetts\/"},"modified":"2026-11-13T16:45:59","modified_gmt":"2026-11-13T16:45:59","slug":"a1481723so_1794585829-enrollment-contact-representative-dedham-massachusetts","status":"publish","type":"job_listing","link":"https:\/\/bhsg.com\/jobs\/job\/a1481723so_1794585829-enrollment-contact-representative-dedham-massachusetts\/","title":{"rendered":"Enrollment Contact Representative"},"content":{"rendered":"<h4><strong><a id=\"myCustomID\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1481723SO_1794585829\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n<p>This 4-5 month contract position pays $20\/hour and is 37.5 hours per week, Monday-Friday, 8:30 AM-4:30 PM. The role is based in Dedham, MA, for a higher education institution. This is a hybrid-to-remote opportunity that requires onsite training in Dedham before transitioning to remote work. The anticipated start date is November 30th.<\/p>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Serve as a front-line contact via phone for parents, students, and other university constituents.<\/li>\n<li>Respond to inquiries through the University Main Line and additional enrollment-related departments.<\/li>\n<li>Provide excellent customer service while answering questions and directing callers to the appropriate departments.<\/li>\n<li>Develop a working knowledge of major university offices and resources to properly assist callers.<\/li>\n<li>Handle a high volume of phone interactions in a fast-paced, metrics-driven environment.<\/li>\n<li>Support areas such as Student Financial Services, Admissions, and international\/global student services as needed.<\/li>\n<li>Communicate professionally and effectively with a diverse population of students, families, and other constituents.<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Previous customer service experience required.<\/li>\n<li>Strong phone operations, communication, and interpersonal skills.<\/li>\n<li>Experience in front-facing\/customer-facing roles.<\/li>\n<li>Excellent phone etiquette with a positive, outgoing, and professional approach.<\/li>\n<li>Comfortable working in a fast-paced, metrics-driven environment.<\/li>\n<li>Self-starter with the ability to adapt to changing priorities.<\/li>\n<li>Experience working with databases and applications such as Microsoft Office.<\/li>\n<li>Experience in a higher education administrative environment is strongly preferred.<\/li>\n<li>Previous call center experience and\/or experience supporting adult learners is a plus.<\/li>\n<li>College students are welcome to apply.<\/li>\n<li>Must have reliable transportation and be comfortable training onsite in Dedham before transitioning to remote work.<\/li>\n<\/ul>\n<p><strong>Qualified candidates encouraged to apply for immediate consideration.<\/strong><\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YmF0LjQwNTM0LjEyNTg0QGJlYWNvbmhpbGwuYXBsaXRyYWsuY29t.gif\"><\/p>\n<p><span style=\"color: #ffffff\">A1481723SO_1794585829<\/span><\/p>\n<h4><strong><a id=\"otherId\" href=\"https:\/\/jobs.beaconhillstaffing.com\/jobs\/job\/A1481723SO_1794585829\">To Apply for this Job Click Here<\/a><\/strong><\/h4>\n","protected":false},"author":0,"featured_media":3770,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"_promoted":"","_job_location":"Dedham, Massachusetts","_application":"bat.40534.12584@beaconhill.aplitrak.com","_company_name":"Beacon Hill Staffing Group","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-categories":[171,172],"job-types":[2,16],"class_list":["post-151107","job_listing","type-job_listing","status-publish","has-post-thumbnail","hentry","job-type-full-time","job-type-temporary-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Enrollment Contact Representative Dedham Massachusetts<\/title>\n<meta name=\"description\" content=\"Enrollment Contact Representative Dedham Massachusetts - Apply with Beacon Hill Staffing Services for this Enrollment Contact Representative job in Dedham, Massachusetts\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bhsg.com\/jobs\/job\/a1481723so_1794585829-enrollment-contact-representative-dedham-massachusetts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enrollment Contact Representative Dedham Massachusetts\" \/>\n<meta property=\"og:description\" content=\"Enrollment Contact Representative Dedham Massachusetts - Apply with Beacon Hill Staffing Services for this Enrollment Contact Representative job in Dedham, Massachusetts\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bhsg.com\/jobs\/job\/a1481723so_1794585829-enrollment-contact-representative-dedham-massachusetts\/\" \/>\n<meta property=\"og:site_name\" content=\"Nationwide Staffing Agency | Temp &amp; 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