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Our client, a financial services organization located in Elgin, is looking for candidates to help with the Front Desk. This role supports the Operations Team by maintaining confidentiality while helping clients access services in a customer friendly manner. The ideal candidate has a friendly, customer-facing personality while being able to navigate problems quickly. This is a contract role with opportunity to be brought on permanent. Multiple hours and shifts are available including weeknights and weekend hours.
Responsibilities:
· Implement and monitor projects as directed by management and see the projects through to completion.
· Perform front desk duties on an on-going basis including answering/responding to telephone calls, scheduling client appointments, collecting client fees and other supporting documents, distributing agency mail, and completing opening and/or closing procedures.
· Perform confidential administrative support functions including written correspondence, data entry, and client record requests.
· Assist in agency’s Staff Development activities.
· Respond to questions and requests for information.
Qualifications:
· At least a year of office experience with High school diploma or GED
· Cooperative attitude, team player, strong interpersonal and communication skills, both oral and written.
· Excellent computer skills with knowledge of Microsoft Office, Word, Power Point, and Excel
· Excellent organizational skills with knowledge regarding all aspects of client records/maintenance
· Excellent customer service orientation
· Demonstrated ability to function with deadline pressure
· Ability to handle multiple tasks and assignment with correct priorities
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