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Fully on-site in Edina, 5 days a week
Job Description:
We are seeking a detail-oriented and motivated Medical Billing & Patient Accounts Representative to join our team. This role is ideal for someone who thrives in a fast-paced environment and has a solid background in medical billing and insurance.
Responsibilities:
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Make outbound calls to patients regarding outstanding payments and account inquiries
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Provide clear and professional communication to help patients understand their balances and payment options
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Accurately document all interactions and updates within the billing system
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Collaborate with internal departments to resolve any discrepancies or billing issues
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Maintain a high level of efficiency while handling a high volume of calls and tasks
Requirements:
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Prior experience in medical billing and a strong understanding of medical insurance processes
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Excellent verbal communication and customer service skills
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Ability to multitask and adapt quickly in a fast-paced environment
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Strong organizational skills and attention to detail
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