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Job Description:
A national law firm is seeking a Director of Operations with 3-5 years’ experience to join their management team in the West Palm Beach office. The Director of Operations is responsible for managing the operations and staff in their assigned office.
Duties and Responsibilities:
- Performs day-to-day supervisory activities to effectively and efficiently manage assigned office staff, including staff performance, training and development, payroll timekeeping, time off requests, and all other required supervisory/management tasks.
- Consults with Human Resources regarding employee relations issues and unusual matters of significance.
- Keeps assigned staff accountable for expected performance and adherence to Firm policies and procedures.
- Manages performance of assigned staff and subordinate supervisors, including evaluating performance, goal setting, training, and corrective action where appropriate.
- Recommends salary adjustments, bonuses, promotions, terminations, and hires.
- Uses Firm procedures/processes to fill open positions and manage headcount to meet office needs.
- Assists with the onboarding and off boarding of staff and attorneys.
- Oversees daily activities of assigned office to ensure office functions run smoothly and efficiently, providing excellent service to attorneys and clients.
- Develops and maintains relationships with vendors to procure office supplies and furniture as needed.
- Plans and coordinates various employee relations activities including office holiday party, staff appreciation events, summer office outing and community service initiatives.
- Prepares and adheres to office budget with assistance from CFO/COO and monitors budget to ensure appropriate use of funds.
- Conducts monthly staff meetings.
- Works with Office Services department relating to facility maintenance.
- Assists Partner-in-Charge with office-related initiatives as requested.
- Performs special assignments as requested by COO or CHRO.
Requirements:
- Bachelor’s degree in human resources, communications, organizational development, or equivalent required.
- 3-5 years’ of professional experience in employee management, preferably in a law firm.
- Knowledge of human resources management practices.
- Effective problem solving skills.
- Excellent interpersonal, written and verbal communications skills.
- Ability to adapt to workplace stressors and competing priorities.
- Ability to identify and analyze issues and problems and recommend and implement effective solutions.
- Demonstrated proficiency in Microsoft Office programs.
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