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Qualifications:
Bachelor’s degree or equivalent work experience in Business, Technology, UX, or related fields.
- 2-3 years of experience in product ownership, business analysis, or a similar role; experience with digital products or chatbots is a plus.
- Proven ability to gather and translate business requirements into clear technical stories and acceptance criteria.
- Familiarity with Jira or other agile project management tools.
- Strong organizational skills with an ability to prioritize tasks and manage multiple initiatives simultaneously.
- Effective communication skills, both written and verbal, to facilitate collaboration across multiple teams.
- Experience in banking, financial services, or regulated industries is preferred but not required.
Preferred Skills:
- Understanding of conversational design principles and chatbot technologies.
- Experience working in agile development teams.
- Familiarity with customer experience analytics and user journey mapping.
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