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We are looking for a motivated and detail-oriented Leasing Manager to lead day-to-day leasing operations for a Luxury Apartment Building located in the West Loop. This role plays a vital part in resident retention, compliance, marketing, and team development. The ideal candidate will bring strong organizational skills, a passion for customer service, and leadership capabilities to guide an on-site team.
Key Responsibilities:
- Process and verify daily leasing documentation to ensure accuracy and compliance
- Conduct regular audits of lease files to maintain adherence to policy standards
- Manage lease renewals and assist with resident retention strategies
- Process Affordable Requirements Ordinance (ARO) applications in accordance with program guidelines
- Respond to resident communications, addressing calls, service requests, and concerns promptly
- Analyze weekly leasing data and trends to support occupancy and marketing strategies
- Coordinate marketing efforts, including campaigns, advertisements, and outreach materials
- Provide training, leadership, and daily support to on-site leasing and administrative staff
- Perform additional duties as assigned by property management
Qualifications:
- Minimum of 1 year of experience in leasing, property management, or a related field
- Bachelor’s degree preferred
- Experienced with ARO applications
- Proficiency in Microsoft Office, particularly Word and Excel
- Availability to work a flexible schedule, including weekends as needed
- Ability to conduct property tours (must be able to walk the property and climb stairs)
- Valid driver’s license required
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