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Overview:
Beacon Hill’s client in Eden Prairie, MN is seeking an Operations Support Specialist to join their fast-paced logistics and order execution team. This is an entry-level, contract role through September with strong potential to convert to permanent. It’s ideal for graduates with a background in Supply Chain, Operations, or Logistics who are detail-oriented and eager to learn.
Key Responsibilities:
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Support accurate and timely processing of customer orders through to final payment
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Monitor and resolve issues in the order lifecycle, including shipment exceptions and inventory reconciliation
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Collaborate with internal teams and external partners to manage inventory, pricing, and delivery coordination
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Maintain and update item-level and order-level data in internal systems
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Communicate with vendors, transportation providers, and distribution teams to troubleshoot order flow issues
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Assist in improving existing processes to drive efficiency
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Meet operational KPIs and ensure high levels of customer service
Qualifications:
Required:
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High school diploma or GED
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Willingness to work a flexible schedule, including light rotational evening and weekend support
Preferred:
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Bachelor’s degree in Supply Chain, Logistics, or Operations Management
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Proficiency in Microsoft Office (especially Excel)
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Strong customer service and problem-solving skills
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Excellent attention to detail and organization
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Strong written and verbal communication skills
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Ability to work well under pressure in a high-volume environment
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Interest in continuous learning and process improvement
Additional Details:
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This is a fully onsite role based in Eden Prairie, MN
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One week per month may include light evening email monitoring and a few hours of weekend support
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Ideal stepping stone for someone pursuing a career in operations or supply chain management
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